Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

It won't expect my cards. Just my I phone. It keeps saying a…

Customer Question
It won't expect my...

It won't expect my cards

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Just my I phone

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

It keeps saying a error has accord

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I have changed card numbers a couple of times

Submitted: 3 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 35 minutes by:
3/26/2018
Mac Support Specialist: Edward Dorsey,
 replied 3 months ago
Edward Dorsey
Category: Mac
Satisfied Customers: 39
Experience: Knowledge Engineer at HP, Inc.
Verified

Hi, my name is ***** ***** I am one of the Experts with JustAnswer.com. How are you today? Hopefully, I can assist you with an answer. Please remember to rate my answer(s) before you leave the session today, and remember it is my answer(s) to your specific question here you are rating and nothing else. I would also like a chance to respond again if you feel that the answers need a followup before you rate it. I will respond to that request as soon as possible after I'm notified. In the end, if you are satisfied with my answer(s), please rate me as between 3-5 stars and click Submit at the top of the page. I will then receive credit for helping you. Thanks.

Ask Your Own Mac Question
Mac Support Specialist: Edward Dorsey,
 replied 3 months ago

Click this link > "Change or remove your Apple ID payment information" using your iPhone or iPad or you can use iTunes on a Mac or Window PC

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Edward Dorsey Your Own Question
Edward Dorsey
Edward Dorsey
Edward Dorsey
Category: Mac
Satisfied Customers: 39
39 Satisfied Customers
Experience: Knowledge Engineer at HP, Inc.

Edward Dorsey is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Can't get into my apple account. The site has a wrong phone
Can't get into my apple account. The site has a wrong phone number, one I e never had. Help … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have the iPhone 6 Plus and I have my iPad and also my
Hi -- I have the iPhone 6 Plus and I have my iPad and also my MacBook Pro. for the last couple of days it keeps flashing the notification that someone is trying to log onto my system in Guelph. It pop… read more
John Castle
John Castle
BSC in Computing Network Management and Design
138 satisfied customers
I have two problems with my iphone 5, you want one at a
I have two problems with my iphone 5, you want one at a time … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I am trying to put my billing info into I tunes so I can
I am trying to put my billing info into I tunes so I can order an AP but it won't acknowledge my cc number as a Master Card I've had the same card and currently have no balance help … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,164 satisfied customers
I'm buying YouTube red and my visa debit card keeps coming
I'm buying YouTube red and my visa debit card keeps coming back telling me the experation date can't be in the past but the date I'm putting in is 08 2020. What can I do? … read more
Mike Taylor
Mike Taylor
44 satisfied customers
A few hours ago I edited my apple id and removed an expired
A few hours ago I edited my apple id and removed an expired credit card as I don't purchase iTunes or apps. I then tried to login again to verify which devices are listed for me and answered both secu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I can't remember my apple id password so I need to recover
I can't remember my apple id password ***** I need to recover that, and I think my credit card info is outdated. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My boyfriend just updated his os on his iPhone and now it
My boyfriend just updated his os on his iPhone and now it will not work. He has tried rebooting it twice and changed his password ***** it keeps going back to the not recognized page. His name is ****… read more
Jon
Jon
Bachelors Degree
698 satisfied customers
I purchased a new iPhone 8plus on November 8th at an Apple
I purchased a new iPhone 8plus on November 8th at an Apple Store. Everything transferred from my iPhone 6s except my email account. Had Apple tech try, no luck. Then to AT&T store, 2 techs there could… read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
My iphone 7 that I just got and was trying to set up is
my iphone 7 that I just got and was trying to set up is asking for my Apple ID and Password. I know my ID, but my password ***** I thought worked for that didn't work. They then asked me to enter my p… read more
Mr.Med
Mr.Med
1,184 satisfied customers
My iPod will not charge fully and won't stay charged. I use
My iPod will not charge fully and won't stay charged. I use it with a Bose speaker which used to keep it charged at all times, but no more. Maybe both have outlived their usefulness. But could it be t… read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I have owned my ipad years. It shut down while I was using
I have owned my ipad for several years. It shut down while I was using it a couple of days ago and when it came back up it was in the "activate iPad" mode. It will not accept my id or password ***** w… read more
Rylan Sharpe
Rylan Sharpe
IT Manager
Master\u0027s Degree
69 satisfied customers
Having a couple of issues with icloud and itunes. 1. I
Having a couple of issues with icloud and itunes. 1. I need detailed instructions on how to change my credit card info on itunes 2. My phone keeps saying that my icloud is full a. how do i access the … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I need a cell phone number that has been changed. It is a Verizon
I need a cell phone number that has been changed. It is a Verizon prepaid phone. The number was XXX-XXX-XXXX. I talked to this person yesterday and now I get a recording saying it was changed. The num… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I keep getting that message to contact support to complete
I keep getting that message to contact support to complete transaction on my iPhone. I do not have any other devices, just the phone. I can't do any in app purchases or add even free apps. I tried cha… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have an i phone 4 that broke. I want to replace it with
I have an i phone 4 that broke. I want to replace it with my wife's iphone 4. I went on her phone and reset everything and then tried to restore from my mac itunes...everything is great but it still s… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,554 satisfied customers
I have been getting the error message account exceeded bandwith
I have been getting the error message "account exceeded bandwith limits" for a month since sending a large file that kept trying to resend. I can access my account via internet but am locked out of gm… read more
Steve
Steve
Tech Support Consultant
Master\u0027s Degree
160 satisfied customers
Please help. Every time I try to update or add an app my I
Please help. Every time I try to update or add an app my I phone keeps rejecting the password. How can I reset it to one I want?… read more
Brian
Brian
Apple Consultant. FileMaker Developer.
Some college
69 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x