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I need to get my older ipad unlocked and can't find the
Hello I need to get my older ipad unlocked and can't find the password ***** remember can you help. Couple of weeks ago same problem with iphone got that resolved but this is a ipad 2 pretty old like … read more
Jon
Jon
Bachelors Degree
784 satisfied customers
I babysit and I've set up my mini iPad for them to play
Hi there I babysit and I've set up my mini iPad for them to play games .... one of my kiddos lockedit with a code .. and they can't tell me what he did lol ... I know I used***@******.*** but cannot r… read more
Jon
Jon
Bachelors Degree
784 satisfied customers
I can't remember my passwords to my computer and iCloud
I can't remember my passwords to my computer and iCloud either … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I-pad activation lock. requests my ID and password that were
I-pad activation lock. requests my ID and password ***** were used to set up my I-pad. I have no idea. too long ago … read more
John T. F.
John T. F.
Apple Consultant
3,818 satisfied customers
A password is required to activate my I-pad because owner
A password ***** ***** to activate my I-pad because owner (me) has used find my iphone to link to my apple ID. I don't have an iphone, never have!. They ask for apple ID and password ***** to set up i… read more
John T. F.
John T. F.
Apple Consultant
3,818 satisfied customers
My husband cannot sign into his ipad. We have tried to reset
My husband cannot sign into his ipad. We have tried to reset his password ***** keep getting a message "Activation Lock" which requires his original password ***** was used when he set up his account.… read more
John T. F.
John T. F.
Apple Consultant
3,818 satisfied customers
My ipad is not recognizing my password. WHY. I don't know.
my ipad is not recognizing my password. WHY JA: What version of iTunes are you using to sync your iPad? Customer: I don't know JA: When did you last reboot? Customer: Do you mean turn it on JA: The Ma… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I'm using my girlfriend iPad...had mind restored yesterday
I'm using my girlfriend iPad...had mind restored yesterday from best bey..and it still asking me for my Apple ID and password..I can't remember it? … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
On my IPad and I phone I cannot send outgoing mail.My
Hi,on my IPad and I phone I cannot send outgoing mail.My outgoing server is smtp.aol.com. The problem is thatwhen I press the outgoing server only the server lights up not the host name or user name o… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I am having issues with either my server/e-mail account or a
I am having issues with either my server/e-mail account or a setting in my MacBook Pro. Seems I see a message and within seconds it dispears. Also many times I scans a message leacing it in my in-box.… read more
Richard
Richard
Apple Software Engineer
48,372 satisfied customers
I need to erase everything on my wife's iPhone. She can't
I need to erase everything on my wife's iPhone for resale. She can't remember password. Can you help Larry Fletcher… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
What does this want me to do? ICloud Keychain Approve this
what does this want me to do? ICloud Keychain Approve this Mac from another device to use iCloud Keychain… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
how can you retrieve a password ***** gmail account.it keeps
how can you retrieve a password ***** gmail account.it keeps taking me to my wife's account after changing password son's email address: *****@******.*** if you can change the password ***** to login … read more
sandy
sandy
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B.Tech
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My Facebook account on my ipad won't open but it will on my
My Facebook account on my ipad won't open but it will on my iPhone. I followed instructions to reinstall. How do I reopen my original page?… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
My girlfriend can text me from her iPad and iPhone,but I cannot
My girlfriend can text me from her iPad and iPhone,but I cannot test her back.we both can't phone each other or FaceTime.this is a new problem after a year and a half.we have had all 4 Apple devices b… read more
Mike
Mike
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Some college
8,567 satisfied customers
My SKYPE is working good on my Iphone nut not working on my
My SKYPE is working good on my Iphone nut not working on my new IPAD, even though I signed under my Itune account on the new ipad and was able to get exactly the same apps from my iphone to my new ipa… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
My I phone and I pad will not send e-mails since I got a MacBook
My I phone and I pad will not send e-mails since I got a MacBook Air. They worked before. The e-mail accounts all appear to be set up the same. The e-mail server is a pc based unit in my office. The A… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I need to change my ID as well as my password XXXXX both my Iphone
I need to change my ID as well as my password XXXXX both my Iphone and Ipad. The ID that shows for my iphone is correct but password XXXXX messed up when I tried to download on my ipad.… read more
Vinod Menon
Vinod Menon
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Master's Degree
2,495 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,818 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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