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I am needing some help with itunes and my ipod and PC... my
I am needing some help with itunes and my ipod and PC... my computer died and a friend loaned me their old one. I have transfered the harddrive my old computer to the loaner. When I log into itunes an… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
This week I had to re-install windows and when i re installed
This week I had to re-install windows and when i re installed itunes , although all my track titles came back i could could access virtually none of them. What Can I do please?… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
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I am getting a message when trying to play my iTunes library
I am getting a message when trying to play my iTunes library tha goes, "The song, XXXX, could not be used because the file could not be found. Would you like to locate it?" Help me please.....… read more
Vinod Menon
Vinod Menon
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Why arent iTunes songs showing up in iPhoto playlists?
Why are my iTunes songs are not showing up in iPhoto? Playlists are listed, but no song titles to pick from.… read more
Daniel
Daniel
145 satisfied customers
I have a nano, middle version, not the long one, the stubby
I have a nano, middle version, not the long one, the stubby one. I have lots of songs in my itunes library but the nano wont find them. I make sure the boxes are checked of thesongs I want. Plenty of … read more
Vinod Menon
Vinod Menon
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After crashing of my PC i have problems to synchronise the
After crashing of my PC i have problems to synchronise the reloaded iTunes with my IPad. I keep getting the message that my IPad is synchronised allready with an other iTune. The normal copy/paste pro… read more
Vinod Menon
Vinod Menon
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Hi when i sync my Iphone to my itunes library the music I have
Hi when i sync my Iphone to my itunes library the music I have in my Itunes library on my laptop they dont copy to my phone. the only songs on my Iphone are the ones i purchased from the store. Should… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
Since installing the new iOS5 I have lost some of my music
Since installing the new iOS5 I have lost some of my music off my phone. It is on my computer still but will not load on to my phone. (Music is checked and I have synced my phone several times.) How d… read more
John T. F.
John T. F.
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Two Decades Field Experience
2,386 satisfied customers
I am having problems getting music folders transferred from
I am having problems getting music folders transferred from Windows 7 to I-Tunes library. I had a library with I-Tunes along with playlists and over 300 songs I downloaded previously that were in my I… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My PC crashed and had to be reformatted and reloaded. Then,
My PC crashed and had to be reformatted and reloaded. Then, without realizing that the PC's iTunes library (448 songs) was no longer "synched" to my iPod library (over 3,081 tunes) I purchased new mus… read more
Vinod Menon
Vinod Menon
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I had my files transfered into an external harddrive and then
I had my files transfered into an external harddrive and then transfered into my new computer but when the itunes were transfered it comes up that the file could not be read and would I like to find i… read more
Mike
Mike
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Some college
8,567 satisfied customers
Purchased a new computer and transferred my library to it.
Purchased a new computer and transferred my library to it. Updated to Itunes 10.0. Now I can't drag some songs to my playlists.… read more
Vinod Menon
Vinod Menon
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2,495 satisfied customers
My iTunes just took a dive and nearly all my songs have and
My iTunes just took a dive and nearly all my songs have and "!" next to them. When I try to play them I get a message that says..."The song "XXXX" could not be used because the original file could not… read more
robgranholm
robgranholm
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Bachelor's Degree
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iTunes crashes every time I try and open it. I just used migration
iTunes crashes every time I try and open it. I just used migration assistant to transfer data from my macbook pro to an iMac intel core2duo (snow leopard to leopard), and itunes is the only thing that… read more
David Kirk
David Kirk
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just transfered my i tunes library to new computer, now all
just transfered my i tunes library to new computer, now all the song give me cant locate original file error. how do i fix this with out looking up each song?… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I have a Mac mini with a Lacie hard drive. My iTunes music
I have a Mac mini with a Lacie hard drive. My iTunes music is stored on the hard drive. Now when I try to play the songs the error message "The song"...." could not be used because the original file c… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
My iTunes will not play the backup files from my external hard
My iTunes will not play the backup files from my external hard drive. When I click the songs on my iTunes library it states "the song for "name of song" could not be used because the original file cou… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
when I try and move my music library from my external hard
when I try and move my music library from my external hard drive (music that used to be in iTunes)It takes several minutes and all that happens is I get an error message "sq004668v05" BACKGROUND: all … read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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