How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John T. F. Your Own Question
John T. F.
John T. F., Apple Consultant
Category: Mac
Satisfied Customers: 3893
Experience:  20+ years in the computer/Mac industry
60674955
Type Your Mac Question Here...
John T. F. is online now
A new question is answered every 9 seconds

I’m getting a charge for iTunes on my bank statement I’d

Customer Question

I’m getting a charge for iTunes on my bank statement I’d like 2 cancel
JA: When did you last update iTunes?
Customer: 2day
JA: What have you tried so far with your iTunes?
Customer: Tried online but cannt navigate
JA: Anything else you want the Software Expert to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: Mac
Expert:  John T. F. replied 7 months ago.

Hello! I will work to provide accurate advice. Give me a minute to read your submission.

If Secure Remote Assistance is offered, please ignore it.

Expert:  John T. F. replied 7 months ago.

Is this a random charge or one that appears every month?

Customer: replied 7 months ago.
Every month. I was able 2 get the bank 2 write off the others but I’m still getting charged
Expert:  John T. F. replied 7 months ago.

you can cancel subscriptions right from your iPhone or iPad:

  1. Go to Settings > [your name] > iTunes & App Store.
  2. Tap your Apple ID at the top of the screen.
  3. Tap View Apple ID. You might need to authenticate your Apple ID.
  4. Tap Subscriptions.
  5. Tap the subscription that you want to manage.
  6. If you're being charged for a subscription, but you don't see it in your list of subscriptions, it might be billed through someone other than Apple.
  7. Use the options to manage your subscription. You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.


John