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Here. I can not open safari on my iMac, I can open it on my…

Hi Dave here Technician's...

Hi Dave here

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I can not open safari on my iMac, I can open it on my phone, ipad

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I’ve tried everything nothing works

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Customer reply replied 3 months ago
OSX ElCapitan
Customer reply replied 3 months ago
I’m on my iPad right now
Customer reply replied 3 months ago
I can’t open emails either
Customer reply replied 3 months ago
I just tried to open your web browser it won’t open
Customer reply replied 3 months ago
Anyone there
Customer reply replied 3 months ago
Call me when u can #9165011278
Answered in 3 hours by:
3/26/2018
syseng
syseng, Systems Engineer
Category: Mac
Satisfied Customers: 7,831
Experience: Systems Engineer with over 18 years experience in configuration, integration and troubleshooting
Verified

Hello,

My name is David.

Press Command+Space to open Spotlight search and type “Disk Utility” and press Enter.

In the Disk Utility application, select the disk or partition to check — which in this case is the system partition is named “Macintosh HD” by default — and then click the “First Aid” button.

Note that the First Aid function can run on an entire disk, or an individual partition depending on what you select.

Click “Run” and the Mac will check the disk selected for errors automatically fix any errors it finds.

After running the utility, restart the computer and test to see if the issues are resolved.

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Customer reply replied 3 months ago
Thank you
Customer reply replied 3 months ago
I did what u said it still wont open
Customer reply replied 3 months ago
I still can’t connect to safari

Ok then next do the following:

Click Finder and then click the "Go" menu at the top of the screen.

Select "Go to Folder."

Type or copy/paste "~/Library/Preferences" and click "Go."

Drag the "com.apple.Safari.plist" file to the Trash and empty the Trash.

Restart the computer and open Safari to test and see if the issue is resolved.

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Customer reply replied 3 months ago
There is no safari in the preferences fill

Just to clarify, there are other plist files but no com.apple.Safari.plist file?

Ask Your Own Mac Question

If not then next do the following:

Press Command+Space to open Spotlight search and type “Disk Utility” and press Enter.

In the Disk Utility application, select the disk or partition to check — which in this case is the system partition is named “Macintosh HD” by default — and then click the “First Aid” button.

Note that the First Aid function can run on an entire disk, or an individual partition depending on what you select.

Click “Run” and the Mac will check the disk selected for errors automatically fix any errors it finds.

After running the utility, restart the computer and test to see if the issues are resolved.

syseng
syseng, Systems Engineer
Category: Mac
Satisfied Customers: 7,831
Experience: Systems Engineer with over 18 years experience in configuration, integration and troubleshooting
Verified
syseng and 87 other Mac Specialists are ready to help you
Ask your own question now
Customer reply replied 3 months ago
I did that already
Customer reply replied 3 months ago
It came back on
Customer reply replied 3 months ago
Thanks for your help

Excellent! Just let me know if you need further assistance.

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syseng
syseng
syseng, Systems Engineer
Category: Mac
Satisfied Customers: 7,831
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