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I need to get my older ipad unlocked and can't find the
Hello I need to get my older ipad unlocked and can't find the password ***** remember can you help. Couple of weeks ago same problem with iphone got that resolved but this is a ipad 2 pretty old like … read more
Jon
Jon
Mac Enthusiast
Bachelors Degree
876 satisfied customers
DMy mom passed away May 06, 2018. I have the iPad I bought
dMy mom passed away May 06, 2018. I have the iPad I bought her back in my possession. I cleaned it off but now I need HER password ***** under ID, which I do not have, and neither of my 2 remaining si… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I'm I have a I-pad and a phone.my son said I-pad up dated
hi, I'm ***** ***** I have a I-pad and a phone.my son said I-pad up dated and it is locked . now my sister passed a year ago .pass words and all was hers nothing has been done on it since .I need help… read more
Fran
Fran
IT Consultant
Associate Degree
217 satisfied customers
My mother is 97 years and cannot remember her apple
My mother is 97 years and cannot remember her apple password. She is very confused about how to work on an ipad. I want to start fresh and get by her old password ***** … read more
Vishnu Babu
Vishnu Babu
Master's Degree
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My mother-in-law passed away a couple of years ago. I have
My mother-in-law passed away a couple of years ago. I have her iPad and have started trying to wipe it clean to use. I don't have her I'd or password. Is there a way to reset it to me? … read more
Fran
Fran
IT Consultant
Associate Degree
217 satisfied customers
My sweetheart passed away a year and a half ago, she had an
My sweetheart passed away a year and a half ago, she had an iPad I didn't no her pass words so am not able to use it. Is there a way to get it so it can be used. Thank you … read more
Justin Johnson
Justin Johnson
Owner
2,674 satisfied customers
I rang the helpline last night because I forgot my iPad pass
I rang the helpline last night because I forgot my iPad pass code. (Problem case 100521104598). I had tried connecting to iTunes on my Microsoft computer but it did not help. The apple adviser got me … read more
Jon
Jon
Mac Enthusiast
Bachelors Degree
876 satisfied customers
I was given an ipad over a year ago cant remember original
I was given an ipad over a year ago cant remember original itunes password ***** the email is different from when setup. I was talking with att today to setup my email on the ipad and unable to get pa… read more
Josh
Josh
It Support Specialist
Associate Degree
5,165 satisfied customers
My wife bought a new I pad and I thought I would set it up
My wife bought a new I pad and I thought I would set it up for her. I am not inclined to do much computer stuff. When I got to a question of an account password ***** was not around so I just backed o… read more
Fran
Fran
IT Consultant
Associate Degree
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Im trying to get my friends moms iPad erased so she can use
im trying to get my friends moms iPad erased so she can use it. Her mother passed away Her last name is houle … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
My mom is deaf and can't talk she forgot her password for
My mom is deaf and can't talk she forgot her password ***** her iPad Air and she can't acces her email account which is***@******.*** to reset it so what should she do … read more
AnswersByEric
AnswersByEric
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Associate Degree
42 satisfied customers
My granddaughter forgot her iCloud I'd and password to her
My granddaughter forgot her iCloud I'd and password ***** her iPad mini so it's locked. And I won't ! know how to get it to work again. … read more
Cris
Cris
63 satisfied customers
My mom has a apple mini ipad and she forgot her pass word
my mom has a apple mini ipad and she forgot her pass word how can you help me with that she is 75 years old and how much will it cost me to get that fix also she is here with me … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
42 satisfied customers
My wife recently passed away. She had put a passcode in her
My wife recently passed away. She had put a passcode in her iPad which I do not know. Is there any way you can help me unlock her I pad … read more
Cris
Cris
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I'm having problem with using my iPad. It's got activation
Hello, I'm having problem with using my iPad. It's got activation lock and this iPad was my mom's who passed away in 2015. I've been using it since and haven't had problems since. Just now. Please hel… read more
Justin Johnson
Justin Johnson
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My mom has an iPad, Air i think, Model A1566.As far as I
My mom has an iPad, Air i think, Model A1566.As far as I know it was set up without a passcode. She did an update or something and now is locked out. It is requiring a passcode, we don't know it. I tr… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
My mothers iPad has a password and I set it up with no
My mothers iPad has a password ***** I set it up with no password ***** it's disabled … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I don't know the password for my ipad hit that button by
I don't know the password ***** my ipad hit that button by mistake, I don't know the Id or passwords use to be my moms she passed away a year ago … read more
RandyNetwork Tech
RandyNetwork Tech
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