Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I am having updating and accessing my iphone. I used my Ipad
I am having updating and accessing my iphone. I used my Ipad to set up a new Apple ID and password, That worked fine. My iphone continues to use my old email as my Apple ID and asks for password *****… read more
Justin Johnson
Justin Johnson
Owner
2,979 satisfied customers
I have an old Apple ID account that keeps asking for a
I have an old Apple ID account that keeps asking for a password. How can I remove it permanently … read more
Jon
Jon
Bachelors Degree
838 satisfied customers
I have one if the first iPad my ex husband bought for me
I have one if the first iPad my ex husband bought for me 6+years ago. I can't remember the password ***** the email it's registered to. I no longer use that email. I am wanting to wipe the iPad clean … read more
Cris
Cris
3,448 satisfied customers
I had to do a manufacturer's reset on my Iphone 6 and now
I had to do a manufacturer's reset on my Iphone 6 and now want to do restore my pictures and data from the cloud. It's asking me for a verification code but I didn't get one on my ipad so i'I need to … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
815 satisfied customers
I am trying to log onto my 2nd gen Apple I Pad using my
I am trying to log onto my 2nd gen Apple I Pad using my long established ID:***@******.***. My password ***** always been: Budlight48. When we purchased a new 2017 model in April this year, I had give… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,842 satisfied customers
Locked out of my iPad. Tried my user name and password but
Locked out of my iPad. Tried my user name and password ***** they show as incorrect. Screen says someone used the Find My iPhone link but I don't have an iPhone. … read more
Cris
Cris
3,448 satisfied customers
I cannot access the cloud because when I got my phone 2
I cannot access the cloud because when I got my phone 2 years ago whoever entered my email address added a number so when I try to replace my forgotten password ***** don't get the email giving my the… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,842 satisfied customers
I have an ipad which is quite old. I cannot remember my
I have an ipad which is quite old. I cannot remember my Apple Id but have the password ***** I used to set up the ipad. I think my grandchildren have been playing with it because it now asking me to p… read more
Mr.Med
Mr.Med
1,334 satisfied customers
My ipad says activation lock is showing and wants username
My ipad says activation lock is showing and wants username and password. When I enter them it says it's not right and cannot be used to unlock this ipad. I have never been able to use the cloud becaus… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I can't remember my ICloud password so am locked out of
I can't remember my ICloud password ***** am locked out of doing all updates. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
We have an iPad and today Activation Helpshowed up. We do
we have an iPad and today Activation Helpshowed up. We do not have an iPhone and it asks for our Apple ID number (which i don't have...our iPd is about 16 years old) and also asks for our pASSWORD ***… read more
Justin Johnson
Justin Johnson
Owner
2,979 satisfied customers
I am locked out. Years ago. The pad won't open for me to do
I am locked out JA: When did you last change your password ***** Apple ID? Customer: Years ago JA: Did you try resetting through Apple's online account reset tool? Customer: no, the pad won't open for… read more
Justin Johnson
Justin Johnson
Owner
2,979 satisfied customers
I have a question about my I pad, It is 3 - 4 years old an I
It is 3 - 4 years old an I pad air, I somehow got locked out and it says I need the ID and password ***** was set up with I have tried everything I can think of and it wont work it says something about find my my I phone and I cloud. I never set up I cloud on my phone … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My ipad 2 is "activation lock" and I can't remember by
My ipad 2 is "activation lock" and I can't remember by password … read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
I purchase iPad a year ago tru T-Mobile, It's an iPad mini,
I purchase Ian iPad a year ago tru T-Mobile JA: What kind of computer do you have? Customer: It's an iPad mini JA: Have you installed any updates recently? Customer: My daughter 6 years old put an App… read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
Old ipad has activation lock screen asking for password and
old ipad has activation lock screen asking for password ***** apple id used to set up the device. we don't remember the pasword no longer use the email account linked to that apple ID so can't reset t… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I purchased a 16 GB iPad on eBay. Can not get through Apple
I purchased a 16 GB iPad on eBay. Can not get through Apple ZiD or password. Unable to locate original owner. How can I by pass this?… read more
Cris
Cris
3,448 satisfied customers
I have several apple products . 4s phones 3 , 4 iPads3rd gen
I have several apple products . 4s phones 3 , 4 iPads3rd gen , and 4 ipod touches. When I was hacked I lost the ability to back up to my cloud accounts so I am unable to back them up and restore perso… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,842 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x