Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My iPhone 6s is locked in a disabled and must connect to
my iPhone 6s is locked in a disabled and must connect to iTunes on pc only tbing is I never backed up to a pc … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,808 satisfied customers
My iPhone 8 will not let me restore it through iTunes, It
My iPhone 8 will not let me restore it through iTunes, It was stuck on a black screen with the iTunes logo, and a website. I went through ITunes, and it would load and start the process, but then it w… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
Ipad is disabled, says log onto iTunes. I don't know. Cant
Ipad is disabled, says log onto iTunes. JA: What Operating System (OS) are you running on your iPad? Customer: i don't know JA: How long has this been going on with your iPad? What have you tried so f… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have changed passwords so many times I don't know it any
I have changed passwords so many times I don't know it any more … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
Our ipad is disabled and we want to clear it for my
hi our ipad is disabled and we want to clear it for my grandson … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have iPhone 10 by sprint and its disabled cant do nothing
I have iPhone 10 by sprint and its disabled cant do nothing sprint couldn't get it working either … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Forgot my security question answers. Not sure, but its an
bought it for christmas, wife didnt use it, then she wanted it but doesnt remember all the log on stuff. I did get the ID and password ***** up thru itunes but now the security questions are a problem. I tried to recover the ipad by pressing the buttons but that didnt work? … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I cant remember my itunes password how do I change it. Don't
I cant remember my itunes password ***** do I change it … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I haven't used my ipad in about a year and a half...I
I haven't used my ipad in about a year and a half...I decided to get out of storage and thought I knew my 4 digit passcode but it will not work. How can I get into my ipad? … read more
Jon
Jon
Bachelors Degree
776 satisfied customers
Just got a new ipad for Christmas and I am getting the
hi Mike! just got a new ipad for Christmas and I am getting the message ipad is disabled. connect to iTunes. I have tried three times unsuccessfully and get an error message. Can you please assist? … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
42 satisfied customers
My iPhone 7 is disable after multiple attempts on trying to
Second opinion] My iPhone 7 is disable after multiple attempts on trying to unlock my phone using my6 digit code that I can not remember. I given permission for iTunes to connect to my iPhone but ther… read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
My phone is blinking on and off while its on charge and its
my phone is blinking on and off while its on charge and its saying I have to go on support.apple.com/iPhone.restore … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have an apple ID. I should have an itunes account still
I have an apple ID. I should have an itunes account still existing. I havent purchased music or apps from itunes for a long time. When I go into itunes, it comes up with my partners email and requests… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I got an i phone from my family but its locked with a
i got an i phone from my family but its locked with a password ***** noone remembers … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have two iPads. Haven't used one of them for a time. I
I have two iPads. Haven't used one of them for a long time. I can't remember my password. I want to clear the whole thing, but I can't even access my settings without the password … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,808 satisfied customers
I have an old ipod classic. It had tons of music on it. I could
I have an old ipod classic. It had tons of music on it. I could not for the life of me remember the password ***** my old apple id so it just sat unused for a long time. I played songs from it on occa… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,808 satisfied customers
I just purchased an iPad. I had an iPod earlier. It has been
I just purchased an iPad. I had an iPod earlier. It has been some time since I have sanked my iPod with itunes on my laptop. I have upgraded iTunes on my lap top but when I try to sank my new iPad wit… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
My name isXXXXX and I set up an itunes account when
My name isXXXXX and I set up an itunes account when I was working at the school system. I have since retired. My husband got his ipod wet and I want to purchase another ipod and was wondering if you c… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,808 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x