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My IPhone 6 is not showing new voice mails and texts. But I…

Customer Question
My IPhone 6 is...

My IPhone 6 is not showing new voice mails and texts.

Technician's Assistant: Have you tried a force reboot on your iPhone (pressing and holding the Home and Sleep/Wake buttons for 10 seconds)?

No, but I will.

Submitted: 3 months ago.Category: Mac
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Customer reply replied 3 months ago
Did not help.
Customer reply replied 3 months ago
Still waiting.
Customer reply replied 3 months ago
Trying reboot again
Answered in 31 minutes by:
3/25/2018
Mac Support Specialist: John T. F., Apple Consultant replied 3 months ago
John T. F.
John T. F., Apple Consultant
Category: Mac
Satisfied Customers: 3,633
Experience: 20+ years in the computer/Mac industry
Verified

Hello! I will work to provide accurate advice. Give me a minute to read your submission.

If Secure Remote Assistance is offered, please ignore it.

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Mac Support Specialist: John T. F., Apple Consultant replied 3 months ago

Let's reset iOS settings. This will not remove any personal data but will reset iOS options back to current system defaults. You may have to re-enter passwords for Wi-Fi and other services.

On the device;

tap Settings

tap General

tap Reset

tap Reset All Settings

The device should eventually restart.

Test to see if the issue is resolved.

If you still have concerns, don’t negatively rate my answer, just reply back and let me know. I'll be happy to advise you further. When finished, please give a positive rating so I can be credited for my assistance. You are judging my personal service only (not this website, the price, or your issue) and high ratings assure I remain in good standing.

Thanks and good luck,

John

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Customer reply replied 3 months ago
I am doing that.
Mac Support Specialist: John T. F., Apple Consultant replied 3 months ago

Ok. :-)

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