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In settings on my new I pad it won't let me get any updates.
In settings on my new I pad it won't let me get any updates … read more
Sheri
Sheri
Bachelor's Degree
749 satisfied customers
I have a new I-pad. I went through all the steps of setting
I have a new I-pad. I went through all the steps of setting it up earlier in the week. I transferred all the data from my old I-pad with a tech from apple but, I can't get any apps. It asks for my App… read more
Senthil
Senthil
Sr. IT Analyst
BE
7 satisfied customers
I really hope you can help. About 8 years ago I bought an
I really hope you can help. About 8 years ago I bought an apple I pad and the first thing I did was to set up a yahoo e-mail. My account name was***@******.***. In the intervening years I have forgott… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
How can I reset my password on Apple. I've tried over the
I've tried over the past few days, been given a new password, but Apple won't accept it. The credit card I had listed at Apple was stolen, I have a new one but Apple won't accept the number. … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,398 satisfied customers
Bought a new phone because I broke mine and it won't turn on
Hey I bought a new phone because I broke mine and it won't turn on and I'm having a hard time trying to get into my Apple ID on my new phone … read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
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Apple ID won't work setting up new I Pad. I'm technically
I'm technically challenged , I'm installing existing info from I pad 2 to new Ipad … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I just. I just bought a new Apple IPad and have set most of
I just bought a new Apple IPad and have set most of it up. Now I want to get into it and they won't accept my password. I have tried different variations of what I thought it was and none of them work and each time I put one in I have to wait another hour to try again can't I just reset my I Pad. I am 79years old and my old I Pad crashed and I lost most of my my data and I am frustrated y that please help me. Leona Hart … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
Talked yesterday please send link for support. I pad. I
Days been trying to connect email to iPad it was connected before and now it isn't my other emails are on this iPad but my main one just won't come up tried resetting but now it won't let me in … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have an i Mac ... it won't let me enter the password .. as
I have an i Mac ... it won't let me enter the password ***** as if the keyboard is non-functional. Right now I'm using the keyboard on my I Pad, so I know the keyboard works. … read more
Josh
Josh
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Associate Degree
5,165 satisfied customers
I need to make an appointment to have info transferred from
I need to make an appointment to have info transferred from an old computer to a new one. I'm having trouble finding how to do that. … read more
Justin Johnson
Justin Johnson
Owner
2,674 satisfied customers
I can purchase a song or movie in my I Pad using I Tunes and
I can purchase a song or movie in my I Pad using I Tunes and my Apple ID and password ***** when I am on Apple TV using The same parameters it does nor work. When I select a TV show, it asks for my Ap… read more
Kris R
Kris R
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3,312 satisfied customers
I have a new I pad and want to transfer data from old I pad,
I have a new I pad and want to transfer data from old I pad, but don"t remember Apple pass word. … read more
Mr.Med
Mr.Med
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My iPad won't work. My iPad won't work. Total blackout.
About a week. I tried to hold 2 buttons down to reboot … read more
Richard
Richard
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IT Manager, Consultant
3,570 satisfied customers
Just bought a new iPad set it up yesterday, worked fine.
Just bought a new iPad set it up yesterday, worked fine. Today it asked for a passcode. I never set one. It locked us out. Can you help? … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Had an old apple ID at work and changed jobs bought a new
Had an old apple ID at work and changed jobs bought a new IPad got new email***@******.***. I need a new Apple ID tied to the new gmail. … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
My wife and I just purchased two I phones to replace her iphone
My wife and I just purchased two I phones to replace her iphone 4 and my iphone5.we also purchased a new i pad. Originally I had an iphone and ipad. when she bought her the i phone 4 it was downloaded… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Just bought a new i-Phone (have MacBook and i-Pad, too)...Changed
Just bought a new i-Phone (have MacBook and i-Pad, too)...Changed my Apple ID number and password...but when I go to update new apps, my old Apple ID/pw comes up. Well, THAT old Apple ID is (or should… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have just bought an 27 inch I mac from an apple dealer in
I have just bought an 27 inch I mac from an apple dealer in the Cayman Islands this is now the old model I am very upset that he knew the new one was coming the same day but was trying to get rid of o… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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