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I can't access my usual favourite websites. There are a few
I can't access my usual favourite websites. There are a few only that I can call up from my MacBook Pro… Somethings wrong because I can't access anything These usual website from a different computer … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
When I open Chase.com this morning, the screen show "your
when I open Chase.com this morning, the screen show "your comptuer is permanently locked. Please call the number......." I called the number, the person answered the phone tried to fix my computer by … read more
Wes
Wes
Owner/Consultant
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I'm a dinosaur ..aol but the emails are coming in on my phone … read more
FLORENCE MARIE DRONA
FLORENCE MARIE DRONA
Bachelor of Science (B.S.), Information technology
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How do I get rid of an annoying amazon pop up on my iPad.
How do I get rid of an annoying amazon pop up on my iPad … read more
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Richard
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I am unable to remember my password for my Apple ID and
I am unable to remember my password ***** my Apple ID and can't seem to get anywhere when typing in my trusted phone number. … read more
Justin Johnson
Justin Johnson
Owner
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This question is for Ashik. I'm fine with waiting for him.
This question is for Ashik. I'm fine with waiting for him. Hi Ashik,All of a sudden, my MacBookPro is incredibly slow opening anything from the internet. For example, it took over 4 minutes to open JA… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I tried to access a old hotmail account and I got a
I tried to access a old hotmail account and I got a hostshare323e.xyz Virus or something that was called a 895-system32.exe. Failure The phone # ***** to get this issue resolved was(###) ###-#### When… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My ipad yesterday showed a message that i had a virus..There
my ipad yesterday showed a message that i had a virus..There was a phone # ***** being "old" I called it. They told me I needed to have a new something so I paid $99.00. The olnd ching my bank did not… read more
Ashik
Ashik
Master's Degree
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Complete and total deletion of any unacceptable images from
Complete and total deletion of any unacceptable images from an Ipad Air 2: I lent my iPad and PC to a young relative and have learned that he was on porn websites. I have completely wiped clean the PC… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I hope I will make enough sense for you to understand my problems.I
I hope I will make enough sense for you to understand my problems. I want to make an appointment at the Genius Bar. Recently. I spoke at length to a Mac Helper on the phone who told me I needed to go … read more
Jason Jones
Jason Jones
AAS Information Technology
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AOL mail not receiving emails on MAC laptop (Safari)
hi. My AOL mail is not receiving emails on my MAC laptop (Safari). This has been so for 3 weeks, since a scam outfit in India pretending to be AOL got access into my computer. I have tried to reconfig… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I imported google chrome but found I did not like it so consigned
I imported google chrome but found I did not like it so consigned it to "trash" now I find that all my Safari history is gone and " top sites " are all thingsthat I have never watched!! My question is… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
We own an Imac. And I dont know if you are the right people
We own an Imac. And I don't know if you are the right people to ask this type of question. But I've got to start somewhere. Just recently people are getting emails from our AOL account that we never s… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Safari quits and a message says that the problem is probably
Safari quits and a message says that the problem is probably a ct plug in. How can I fix this… read more
Mike
Mike
Mac Medic
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I have had the Desktop for Mac for a while on my IMac.. I never
I have had the Desktop for Mac for a while on my IMac.. I never use it. Its hopefless. I access my aol mail through FIrefox. HOwever, I am unable to send photos via email from Iphoto. Certainly not fr… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi, I sent a request a few days ago, but your site went down
Hi, I sent a request a few days ago, but your site went down just after I sent it. One of your techs, don't know his name, called my husband and he told the tech we had fixed the problem, but it's sti… read more
David Kirk
David Kirk
Software Engineer
Bachelor's Degree
300 satisfied customers
We have Mac G4 v10.4. We use AOL dial up for internet and e-
We have Mac G4 v10.4. We use AOL dial up for internet and e-mail S Over the weekend, someone used our computer & tried to connect to internet using Safari. Now we cant connect to AOL.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I purchased an imac about 2 months ago and was told by the
I purchased an imac about 2 months ago and was told by the Best Buy team where I purchased it that no virus protection was needed. I have been using my computer almost daily and shutting it completely… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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