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Getting error message when trying to open microsoft office…

Getting error message when...

Getting error message when trying to open microsoft office says autoupdate cannot connect to update server

Technician's Assistant: What version of iTunes are you using to sync your Apple device?

12.7

Technician's Assistant: When did you last reboot?

Short while ago

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Answered in 7 minutes by:
3/25/2018
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,429
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What version of Office are you using?

Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,429
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Verified
Ashik and 87 other Mac Specialists are ready to help you
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Customer reply replied 4 months ago
2008

Follow the steps below to start secure remote support session.

If you are talking to me from your Mac now, then just click this link -> https://www.fastsupport.com/489617482

If not, open www.fastsupport.com on your computer. Enter your name and enter this code --> 489617482

Follow the onscreen instructions to connect. An application named GotoAssist opener will be downloaded. Then open the GotoAssist opener file you see there and then open the GotoAssist opener application. You can also open it from Downloads. Open GotoAssist opener file. Allow permission to connect or Join session if asked.

(If you don't see the downloaded GotoAssist opener file, then click on the Finder icon on dock, then click on Go menu and select Downloads. This will bring Downloads folder. Now you see a file named GotoAssist opener file there. Double click on it to open)

Let me know if you have any difficulty connecting to me.

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