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I need to change my country/region and how I have $0.09 left…

Customer Question
I need to change...

I need to change my country/region and how I have $0.09 left it won’t let me change it but there’s nothing that costs that little money

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Iphone7 with the iOS 11 I think

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

IOS 11.2.6

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I’ve tried everything but it wont work.

Submitted: 3 months ago.Category: Mac
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Answered in 2 minutes by:
3/25/2018
Mac Support Specialist: Michael T,
 replied 3 months ago
Michael T
Category: Mac
Satisfied Customers: 2,629
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue. Please ignore the computer generated Premium services offers, they are not from me!

Ok so you are on your iPhone 7... What is it you are trying to do?

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Customer reply replied 3 months ago
Change my country/region so my payment method is accepted. I need to upgrade my iCloud storage and want to purchase a movie in iTunes
Customer reply replied 3 months ago
Is there any other way to do it without having to pay and connect?
Mac Support Specialist: Michael T,
 replied 3 months ago

No we can talk here... As my opening statement said... Those are not from me, ignore them

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Customer reply replied 3 months ago
Oh ok perfect, sorry I didn’t understand that
Mac Support Specialist: Michael T,
 replied 3 months ago

Thats ok... Just a moment, I will send you instructions

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Customer reply replied 3 months ago
Thanks a lot
Mac Support Specialist: Michael T,
 replied 3 months ago

I need you to go to safari or a computer to do this

Go to https://appleid.apple.com/#!&page=signin

  1. Login with your Apple ID
  2. Enter your security answer if asked for
  3. It will open a page with account settings
  4. Click edit on first section where your address is shown
  5. Modify your address and click Done
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Customer reply replied 3 months ago
It sent me to another thing but not to a page with settings
Mac Support Specialist: Michael T,
 replied 3 months ago

When you login it will take you directly to the account settings page

In some cases it will ask if your info is correct but then it will take you straight there..

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Mac Support Specialist: Michael T,
 replied 3 months ago

My goal is to give you the best experience possible! I hope I have earned a 5 star rating for my time today! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today otherwise I wont be paid from your already made deposit for helping you. If you need more assistance, please use the reply box and let me know and ill be happy to help you more

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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