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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8567
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Nothing. I don't know whay to do. An apple mini I don't know

Customer Question

nothing. I don't know whay to do
JA: What kind of Apple device do you have? What Operating System (OS) are you running?
Customer: an apple mini I don't know the operating system
JA: How long has this been going on with your Mac? What have you tried so far?
Customer: i told you it is brand new. i need to set it up. i am a senior citizen
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: i don't think so
Submitted: 7 months ago.
Category: Mac
Expert:  Michael T replied 7 months ago.

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue. Please ignore the computer generated Premium services offers, they are not from me!

Which part of the setup process are you having trouble with?