Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Forgot my apple password. A couble years ago. Tried but they…

Customer Question
Forgot my apple password ...

Forgot my apple password

Technician's Assistant: When did you last change your password ***** Apple ID?

A couble years ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Tried but they said it would take 24 hours before I get instruction on how to reset my password

Submitted: 3 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 4 hours by:
3/25/2018
Mac Support Specialist: Russell H., Long-time Computer Expert replied 3 months ago
Russell H.
Russell H., Long-time Computer Expert
Category: Mac
Satisfied Customers: 12,788
Experience: Years ago & in 2 years recently, I helped with Mac OS [X] & MacBook & Air & BootCamp etc. problems.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your Apple ID question.

Ask Your Own Mac Question
Mac Support Specialist: Russell H., Long-time Computer Expert replied 3 months ago

There should not have been any 24-hour delay. This is the process to recover your Apple ID and its password (-the first step may be skipped if you are sure of your Apple ID...):

1.

To recover first your Apple ID, then its password ***** go to this page:

https://iforgot.apple.com/appleid#!&section=appleid

and follow the process it recommends, to recover your Apple ID.

2.
Then with your Apple ID, you go to this page and follow its process, to recover your Apple ID's password:

https://iforgot.apple.com/password/verify/appleid

and enter your Apple ID there, and then click on 'Continue'.

(This may be done on any computer or smart device with internet and web page access.)
- If this answers your question, please rate my answer, using the five-star interface at the top of the JustAnswer.com question page. A five-star rating would be appreciated!
(If you need more info, or have any comments, use Reply To Expert to respond.)
Thanks.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Long-time Computer Expert
Category: Mac
Satisfied Customers: 12,788
12,788 Satisfied Customers
Experience: Years ago & in 2 years recently, I helped with Mac OS [X] & MacBook & Air & BootCamp etc. problems.

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I changed password and it is not accepting on my MacBookAir
I changed password ***** it is not accepting on my MacBookAir for gmail … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I have went to sprint and they told me call apple and get
Hey,I have went to sprint and they told me call apple and get help because i forgot my apple id password ***** I need to speed up the process because 24 hours is too long … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
My apple id has been disabled. I have an iphone6 and an
Its been a month or so. I have tried changing password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I don't remember answers or questions nor do I have my apple
I don't remember answers or questions nor do I have my apple id … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Problems resetting my password for Apple Mac. Message sent
Problems resetting my password ***** Apple Mac. Message sent to ICloud which I no longer have. Passed 24 hour security test. My apple ID is:***@******.*** … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I have a I Mac computer with OS X Yosemite 10.10.5 I wanted
I have a I Mac computer with OS X Yosemite 10.10.5 I wanted to download the Turbotax disk and it ask for my Mac Id and password..I entered an older one and then I am blocked to upgrade to 11.? that th… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I forgot my Apple password. Not sure less then a year ago.
I forgot my Apple password JA: When did you last change your password ***** Apple ID? Customer: Not sure less then a year ago JA: Did you try resetting through Apple's online account reset tool? Custo… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I've forgotten my apple password, and I don't know how to
I've forgotten my apple password, and I don't know how to get a new one. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I am trying to reset my Apple password so that I an download
I am trying to reset my Apple password ***** that I an download an app that I need asap for work. I forgot my password. I have tried to change the password ***** the message I am getting is that it will take 24 hours for 'reset' to be ready? I need ti change it asap. … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I have been getting the notice that my apple id has been
I have been getting the notice that my apple id has been disabled. I have reset my password ***** logged out and I still get that message. On both my I phone and I pad … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I forgot my Apple ID password and my iPad has since been
I forgot my Apple ID password ***** my iPad has since been locked. … read more
Jon
Jon
Bachelors Degree
710 satisfied customers
I have a pair of ipad 2 devices that are working OK. I
I have a pair of ipad 2 devices that are working OK. I recieved an ipad air 2 a few weeks ago and go it working ok, but I updated my operating system and have forgotten my icloud password. I have run … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
Trying to reset password, did recovery on line said they
Trying to reset password, did recovery on line said they would call 24 hours later with assistance - no one called at time they said. Still no password ***** I am very frustrated. Please help me get t… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I forgot my iTunes password, can u help. Username is still
Username is ***** ***** same, I changed my password ***** think around 2-3 days ago...but can't remember it … read more
Mr.Med
Mr.Med
1,192 satisfied customers
My daughter gave me her iPad and I cannot get pass the id
my daughter gave me her iPad and I cannot get pass the id and password. she said something about going to ITunes on the PC and that would reset everything. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I forgot my Apple id password when I tried to reset it at
I forgot my Apple id password ***** I tried to reset it at Apple id forgot id or password ***** put my Apple id I click forgot password ***** happens … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I can't recover my apple password, Just tried minutes ago,
the last message minutes ago say account recovery in Progress..."it will take a few days" they say … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I tried too many times to answer my security questions on my
I tried too many times to answer my security questions on my computer. Can I try again, change the security questions or what?Please help me. My phone number is(###) ###-####… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x