Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I forgot my I tunes (App Store password. I tunes password.

Customer Question
I forgot my I...

I forgot my I tunes (App Store password

Technician's Assistant: Which software or app can I help with?

I tunes password

Technician's Assistant: What have you tried so far with your software?

Every password ***** thought I remembered

Submitted: 3 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 2 hours by:
3/25/2018
Mac Support Specialist: Dustin, Mac Support Specialist replied 3 months ago
Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 14,238
Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Ask Your Own Mac Question
Mac Support Specialist: Dustin, Mac Support Specialist replied 3 months ago

Lets try the following steps to reset your apple id password, Go to the link below, enter your applie id.

https://iforgot.apple.com/

After entering your apple id, either answer your security questions and reset your password. Or , have an email sent to your email address. Then open your email and click the reset link inside that email to reset your password.

Once you have set a new password. Turn your device off, then back on and try to sign in with the apple id and the new password ***** just set.
If you get stuck or run into any issues, let me know!

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dustin Your Own Question
Dustin
Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 14,238
14,238 Satisfied Customers
Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller

Dustin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I forgot my Apple ID password. It's been I awhile, months
It's been I awhile, months ago, the person at the phone store helped me but now I have a new phone and I don't remember it … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I can' get my Itunes app to work. The password isn'
I can' get my Itunes app to work. The password *****' accepted. I got a Google Home Mini for Christmas I need to set up a Google app but I can't … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Forgot Apple userID and password. Aproximaty 2 weeks ago.
Will the same password ***** the same for our 2 I phones and 2 I pads… read more
Justin Johnson
Justin Johnson
Founder
2,243 satisfied customers
I don't know my password for the app store, Too ago to
Too long ago to remember! I got this two and a half years ago! … read more
Jon
Jon
Bachelors Degree
700 satisfied customers
I forgot my App Store password for my iPhone 7& iPads. Every
I forgot my App Store password ***** my iPhone 7& iPads. Every possible password ***** have ever used is not accepted. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I don't remember my pass word to i tunes and do not have the
I don't remember my pass word to i tunes and do not have the same e mail address any more … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
On my apple phone 5 I have an old email that I dont use
On my apple phone 5 I have an old email that I dont use anymore. I thought it was gone but when I try to put a new app on my phone Apple id is old email and I cant remember the password ***** I cant b… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I just changed my Apple ID because I can't get into the app
I just changed my Apple ID because I can't get into the app store and it still is askin me for the Apple ID for someone called [email protected] com. I have no idea who this is!!! Can you please solve… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I forgot my password XXXXX the app for my i pad I cant sign
I forgot my password XXXXX the app for my i pad I can't sign in to get in to the App Store or I tunes… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I am trying to buy extra chips. Every time it says cannot
I am trying to buy extra chips. Every time it says cannot connect. Go to I tunes support. Cannot connect to I tune store.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have an i-pod. On my pc I have a user name and password
I have an i-pod. On my pc I have a user name and password XXXXX down load i tunes and updates. This works. When I go to my i pod and try to find apps, the above password XXXXX not work, however it sho… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
989 satisfied customers
i just purchased an iPad 2. This iPad will not accept my i
i just purchased an iPad 2. This iPad will not accept my i tunes password. My iPad 1 does. As instructed, i changed my i tunes password (twice). The iPad 2 still does not accept the password. I can no… read more
Cris
Cris
60 satisfied customers
My apple ID and password XXXXX fine but my I tunes store password
My apple ID and password XXXXX fine but my I tunes store password XXXXX is different from my apple ID password XXXXX have forgotten I have tried changing my apple ID password but when I try to sign in… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I forgot my password, got locked out of my IPad and havent
I forgot my password, got locked out of my IPad and haven't gotten anywhere in getting this issue resolved. Please HELP!! Have been trying to get this resolved for 3 weeks!!! How can I either get my p… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
I just purchased an I-Phone 4. I have had itunes on my computer
I just purchased an I-Phone 4. I have had itunes on my computer for several years. I tried to connect my I Phone to I Tunes, but I cannot remember my password XXXXX I failed to write down my I Tunes p… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I dont remember my I Tunes Password. When I go to the I Tunes
I don't remember my I Tunes Password. When I go to the I Tunes Screen for Password XXXXX asks me to select E-mail as a way to get a new password, but once I select E-mail by marking that box, there do… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
I Have an Apple tunes Account. Forgot password Need to reset
I Have an Apple tunes Account. Forgot password XXXXX to reset or get [email protected]… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
I have always been able, up until now, to use the I-Tunes Stores...to
I have always been able, up until now, to use the I-Tunes Stores...to purchase song. Believe I have the password XXXXX there. However, when I try to pay for an APP on my I-Phone, that password XXXXX X… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x