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I recently had my MacBook Pro repaired. The operating system…

Customer Question
I recently had my...

I recently had my MacBook Pro repaired. The operating system was wiped and reinstalled. I reinstalled my music library. Just now I added some music. Then I synched my iPod - I thought. My iPod was wiped clean and I can't reload (synch) it.

Technician's Assistant: What version of iTunes are you using to sync your MacBook Pro?

12.6.2.20

Technician's Assistant: When did you last reboot?

I had to reinstall all Apps 2 weeks ago

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don't know!

Submitted: 3 months ago.Category: Mac
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Answered in 7 hours by:
3/25/2018
Mac Support Specialist: Pete, Computer Engineer replied 3 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,348
Experience: Over 16 years of computer experience, CISCO certified
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 3 months ago

You will need to set up the sync again.

To do this, please see: https://support.apple.com/kb/ph12113

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Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

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Pete.

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