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I bought Microsoft 365 last year for my Ipad. Can I use that
Hello. I bought Microsoft 365 last year for my Ipad. Can I use that same program on my Mad Air? If so how do I activate it and keep what I have from my office 2011 … read more
Justin Johnson
Justin Johnson
Owner
2,991 satisfied customers
I'm trying to reinstall Office 365 but have forgotten the
Hello, I'm trying to reinstall Office 365 but have forgotten the password ***** used and the system doesn't letme change the password. … read more
Justin Johnson
Justin Johnson
Owner
2,991 satisfied customers
I've forgotten my password. That I don't remember, NO. Where
Yes. Mac won't allow me to open OpenOffice. And I can't download Pages because, I'm told, I need OS X 10.12 version and I apparently just have HD.… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I just bout myself a new desktop Apple computer, with all
I just bout myself a new desktop Apple computer, with all date transferred over, but my new computer will not recognise my Microsoft 2017 Home Office package purchased in 2017. When I go to sign into … read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
I have an older MacBook Pro that was rebuilt about a year
I have an older MacBook Pro that was rebuilt about a year ago --needed new hard drive (is that what you call it?) and upgrading. Then worked fine. Problem is I had decided a needed a much smaller lapt… read more
David L
David L
Bachelor's Degree
5,329 satisfied customers
I had a new hard drive put in my apple pro and i lost my
i had a new hard drive put in my apple pro and i lost my microsoft pass word. i also have a brand new apple desk top pc i have spent hours trying to retrive the pass word. i allways had it grogramed i… read more
Justin Johnson
Justin Johnson
Owner
2,991 satisfied customers
Add office365 to my other computer. Macbookpro safari. I
Add office365 to my other computer JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: macbookpro safari JA: When did you last update Safari? Customer: I don't th… read more
Jason Jones
Jason Jones
AAS Information Technology
11,352 satisfied customers
I purchased office package for my mac book air; worked well
i purchased office package for my mac book air; worked well but due to laptop reconfiguration i lost it and want to recover it … read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
I am using my standard iPad and wish to sign in to Word.
I am using my standard iPad and wish to sign in to Word. Every time I change the password, it is not accepted. David … read more
Michael T
Michael T
1,596 satisfied customers
I lost my Microsoft Entourage. A day or so ago. Looking in
Can I get it back? I just bought a new 13" Mac Pro a few months ago and along with that i got the Office 365. Been having a terrible time with it. It just deletes whole spread sheets willy nelly. Is there some book i can get to lean all the new stuff? This included Entourage but it disappeared i; the last day or so.… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Can I back out an upgrade to Excel without losing files? OS
Can I back out an upgrade to Excel without losing files? … read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
Our iMac is working fine, but we can no longer get a
Our iMac is working fine, but we can no longer get a connection to Facebook. I think our system upgrade is current, and we have access to Facebook from other computers. So the problem seems to be with… read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
I purchased/downloaded Microsoft Office 2011 to replace
I purchased/downloaded Microsoft Office 2011 to replace Office 365. Everything except my Outlook is perfect. I lost all my email/folders & contacts. Is there anyway to get them back? I have the Office… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
I went thru this sorta thing a few weeks ago and got it fixed.
I went thru this sorta thing a few weeks ago and got it fixed. What happened is I turned my computer off for about 10 days. When I turned it on on all my Entourage (email) info disappeared - including… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I just screwed up and removed all passwords in Safari password
I just screwed up and removed all passwords in Safari password XXXXX I would like to restore/recover whatever file those passwords are saved in from my Time Capsule backup. How do I do that?… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I cannot add my Epson 4800 to my Mac Pro running 10.6.6 although
I cannot add my Epson 4800 to my Mac Pro running 10.6.6 although it's worked up to a couple weeks ago.A couple weeks ago, I had a hardware problem and the Mac Genius Bar replaced the riser boards. I h… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
my mac laptop(tiger) is failing to load SOME web pages, I have
my mac laptop(tiger) is failing to load SOME web pages, I have noted that it seems to be forms with personal detail changes like addresses, or email address. It just says "loading" at the end of the a… read more
Tom
Tom
3 years college
671 satisfied customers
I have an Imac and have made a mistake by overlaying a second
I have an Imac and have made a mistake by overlaying a second copy of Microsoft Office 2008. 1. Entourage now gives me an error message "This identity cannot be opened with this version of entourage" … read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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