Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My I pad was. A. Gift. I don't know all his apple info, nor
My I pad was. A. Gift. I don't know all his apple info, nor does he. I want to update my credit card number for the cloud. I do have some of his information,but not all of it. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I have an iTunes account that my son set up yrs ago under
I have an iTunes account that my son set up yrs ago under one I'd. I've been using another iTunes account under my own user I'd on my iPhone. My adult son had work product on his iTunes that was set u… read more
Harry
Harry
133 satisfied customers
I'm trying to update my apps and I'm told my Apple has been
I'm trying to update my apps and I'm told my Apple has been deactivated. How do I reactivate … read more
Mr.Med
Mr.Med
Computer Hardware Engineer
2,560 satisfied customers
I am being charged on my Amex card for an iTunes purchase I
I am being charged on my Amex card for an iTunes purchase I didn't make and I was told I needed to get an iTunes gift card to pay for it for additional charges going back to August. I was told may acc… read more
Justin Johnson
Justin Johnson
Owner
3,006 satisfied customers
After many years of trouble free ownership our iPad has gone
After many years of trouble free ownership our iPad has gone haywire. It takes great difficulty in opening the device which then talks back revery action taken and requires reactivation. Action on thi… read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
I cannot open iTunes. I'm trying to do that now. I open
I open iTunes, there is box that says update - I've tried no and I've tried yes. … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,419 satisfied customers
My Apple ID, iCloud password and iTunes payment info are
Hi - my Apple ID , iCloud password ***** iTunes payment info are lost by me. I have tried to open my account with iTunes as part of the recovery process. I cannot because my credit card information - … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I can't get it to accept my Amex card. Ipad. I'm trying to
I'm trying to purchase a game and I've entered my info correctly. The cvv code is 4 numbers correct? … read more
Justin Johnson
Justin Johnson
Owner
3,006 satisfied customers
How to redeem my iTunes card, which I purchased under
How to redeem my iTunes card, which I purchased under instructions of a gmail rep.allegedly to secure ,and fix my gmail account please help! … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I am trying to get a bill straightened out and I cant get
I am trying to get a bill straightened out and I cant get into my iTunes account as my American express had been compromised and they change the card number - need to pay my amex bill and I would like… read more
Pete
Pete
Engineer
Bachelor's Degree
2,966 satisfied customers
I have a lot of charges on my credit card for something, I
I have a lot of charges on my credit card for something, I have no idea as I was in the States until the 24 … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
I have been playing the word game Word Streak ( Scramble )
I have been playing the word game Word Streak ( Scramble ) for years. Since iOS 10 upgrade, I have not been able to buy tokens. Maybe 2x out of hundreds of tries. Please correct this as you will see, … read more
Pete
Pete
Engineer
Bachelor's Degree
2,966 satisfied customers
I have had my Apple ID disabled. It was a mistake by my
I have had my Apple ID disabled. It was a mistake by my husband reporting fraud on his AMEX card when I was using the card. He has since sent an e-mail explaining the problem through I tunes...Meanwhi… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
i updated my iphone 4 to 5.1.1 and now i do not have any of
i updated my iphone 4 to 5.1.1 and now i do not have any of my personal settings and am unable to find out how to restore my phone.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My friend has the following Apple devices: (1) iphone 3GS
My friend has the following Apple devices: (1) iphone 3GS -updated to iOS 5.01 recently, without SIMM card in use (2) iphone 4 - iOS 4.0 as of buy date, with SIMM 1 card in use (3) iphone 4S - iOS 4.x… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Bought a new iPad last week. When I connected it to iTunes,
Bought a new iPad last week. When I connected it to iTunes, it would not sync with iTunes. Oddly enough, the iTunes store will not open now. I've tried uninstalling and reinstalling iTunes, I've tried… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I am registered with Itunes but cannot access the Itunes store.
I am registered with Itunes but cannot access the Itunes store. I recently cancelled a credit card and changed to another bank. I think this could be the problem but I can't find a way to change my pa… read more
Joseph
Joseph
Bachelor's Degree
39 satisfied customers
Hi Chad It is now Sunday, March 21 and I still havent
Hi Chad: It is now Sunday, March 21 and I still haven't heard from you. That's a month and a bit with no real help from Apple's iTunes store and getting passed from one person to another, you being th… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x