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I've forgotten my iCloud ID and Password. Today. How do I…

Customer Question
I've forgotten my iCloud...

I've forgotten my iCloud ID and Password

Technician's Assistant: When did you last change your password ***** Apple ID?

Today

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

How do I find it?

Submitted: 3 months ago.Category: Mac
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Answered in 5 minutes by:
3/24/2018
Mac Support Specialist: GeekGal, Computer Support Specialist replied 3 months ago
GeekGal
GeekGal, Computer Support Specialist
Category: Mac
Satisfied Customers: 1,797
Experience: MIS degree and 15+ years experience with both Mac and Windows hardware & software
Verified

Hi there! My name is*****'m sorry that you're having this trouble. It would be my pleasure to assist you. Please give me just a moment to review your question.

Please note: You may see offers for ADDITIONAL SERVICES that are automatically generated by the website. They are completely optional. Please feel free to ignore them.

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Mac Support Specialist: GeekGal, Computer Support Specialist replied 3 months ago

Your Apple id and password ***** used for all Apple devices (iPods, iPads, iPhones, Apple TV, Mac computers, etc) and all Apple products including iTunes, and iCloud. Your ID is usually an email address. Please open a web browser and go to https://appleid.apple.com. Click on FORGOT APPLE ID OR PASSWORD. Enter your email address and then type in the letters that you see in the CAPTCHA box. Click on CONTINUE and then follow the instructions on the screen to recover your Apple ID and /or reset your password. You can choose to have recovery information sent by text, or email or choose "answer security questions" if you have previously set these options up. This should allow you to regain access to your account.

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Mac Support Specialist: GeekGal, Computer Support Specialist replied 3 months ago

Please give this a try and let me know the results. If you have any problems with any of the steps or need clarification, just let me know. If for any reason this doesn't work for you, please let me know as there may be an alternate method that we can use. I am committed to working with you until the problem is fully resolved. Your complete satisfaction is my goal! Thank you!

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Mac Support Specialist: GeekGal, Computer Support Specialist replied 3 months ago

I work a flex schedule. I am about to log off for a bit, so I am opting out of the question in the hopes that another expert will be available when you do respond. may be able to help you. The next expert will see our entire conversation, so there will be no need to repeat anything. You will be notified by email when another expert has begun working on your question. Thank you for your patience.

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Mac Support Specialist: Dustin, Mac Support Specialist replied 3 months ago
Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 14,238
Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Hello again, I never heard back from you.. Did my suggestions help you solve the issue? If so, please click and submit a 5 star rating to show that I was able to assist you.

Ir you still need help, reply and we can continue working on this issue. If you no longer need help, still send a reply so that I can send you the refund link.

Thank you,

Dustin S

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