Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My iPhone 6 will not log off and my touch screen will not
My iPhone 6 will not log off and my touch screen will not work. The time still display and you can still get notifications … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an ipad mini it is frozen, with the siri symbol
I have an ipad mini it is frozen, with the siri symbol saying what were you asking. I have tired shutting off the ipad but that hasn't helped. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have a new ipad. i cannot find the slot to plug it in. the
i have a new ipad. i cannot find the slot to plug it in. the slot that is located under the on/off button is not big enough to accommodate the plug. And, for some reason, the apple logo is flashing on… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
My iPhone 10 touch screen isn't working. Last night it has
Won't let me because it wants me to slide to power off can't since touch screen isn't working … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
When restarting my iPad it come back in and says it requires
When restarting my iPad it come back in and says it requires a Touch ID after restart. I've never had a password ***** the device. What do I need to do. I'm out of state and this is my cash register s… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Siri has taken over, we have tried restarting everything and
Siri has taken over, we have tried restarting everything and the iPhone X won't work! We have googled everything and it is frozen...except for Siri...HELP! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
My iPad is black but I can hear music I've charged it for
My iPad is black but I can hear music I've charged it for almost 2 hours … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,525 satisfied customers
My ipad screen is frozen. The clock is running but none of
My ipad screen is frozen. The clock is running but none of the touch screens work. I can't even turn off to restart. … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,162 satisfied customers
Like a thousand people it seems, I tried to update my iPad
Like a thousand people it seems, I tried to update my iPad 2 to 9.3.1. Everything seemed to work EXCEPT I got no service...was not able to connect to your administrative servers. Took to the internet … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I cannot get my tablet to shut off. Tried put voice over on
I cannot get my tablet to shut off. Tried put voice over on it but decided to cancel it. A screen came up and said to press cancel -I did and it says screen is locked. I cannot get it to shut off plea… read more
Ashik
Ashik
Mac Technician
12,715 satisfied customers
My I phone 5S randomly shut off several times the past few
My I phone 5S randomly shut off several times the past few days when the battery was still charged. I held the power bottom at the top of the phone and the home button at the bottom of the screen down… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
my ipad has a black screen and is unable to power down and
my ipad has a black screen and is unable to power down and unable to get off this mode. how can i reboot?… read more
Daniel
Daniel
145 satisfied customers
I updated my IPAD to 5.1 and now it has a frozen screen with
I updated my IPAD to 5.1 and now it has a frozen screen with "iTunes and my USB with an arrow" what do I do now it will not boot up… read more
Gwtyree
Gwtyree
Technician
55 satisfied customers
my ipad 2 has frozen with icloud backup screen showing but
my ipad 2 has frozen with icloud backup screen showing but unable to press ignore or settings with no response I am also unable to power down with slide switch. thanks… read more
Ashik
Ashik
Mac Technician
12,715 satisfied customers
We have an ipad 11 and we had our e mail installed on it and
We have an ipad 11 and we had our e mail installed on it and it was working fine, but last time we tried to open it, we could not and it just showed a blank page. We tried to go into settings, but it … read more
Danh
Danh
Bachelor's Degree
927 satisfied customers
iphone 4 is frozen - bottom arrow to slide to on is stuck to
iphone 4 is frozen - bottom arrow to slide to on is stuck to the right. Power button won't turn phone off and phone won't turn on - HELP!!… read more
Ashik
Ashik
Mac Technician
12,715 satisfied customers
My phone froze with a dark screen. I held down the on/off button,
My phone froze with a dark screen. I held down the on/off button, and a screen did appear with a red arrow at the top and instructions to slide the arrow to the right to power off. But the screen is f… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I am having a problem with the mail app on my I pad. Having
I am having a problem with the mail app on my I pad. Having worked perfectly for three months now the page is frozen and the touch screen is not working. It registers new E Mails coming in but I canno… read more
Ashik
Ashik
Mac Technician
12,715 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x