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My FB account has been hacked. I want to change my password…

My FB account has...

My FB account has been hacked. I want to change my password ***** don’t remember what it is.

Technician's Assistant: When did you last update Facebook?

Never have.

Technician's Assistant: What have you tried so far with your Facebook?

Nothing.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I don’t think so.

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Answered in 1 day by:
3/26/2018
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When could you last sign into your FB account?

Please let me know

Thank you

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Customer reply replied 4 months ago
I have never been blocked from my account. A friend on FB said she had gotten a friend request and I should change my password.

ok, but you can still sign into your account correct?

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Thanks

Then click this link

https://www.facebook.com/settings?tab=security

Click edit next to password ***** you can reset the password *****

Let me know how you go please

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Customer reply replied 4 months ago
Successful. Thanks for your help.

You are welcome and thank you for allowing me to help you today. My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen then submit before you leave today. If you need more assistance, please use the reply box and let me know.

Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified
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Richard
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Satisfied Customers: 47,537
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