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I received an email that my Apple ID has been locked and I
I received an email that my Apple ID has been locked and I do not remember my passcode I thought I had it but apparently it's something else I need help because apparently my phone is gonna lock at 1:… read more
Justin Johnson
Justin Johnson
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My husband's friend gave him an Apple lPad Air 2, 16 GB
My husband's friend gave him an Apple lPad Air 2, 16 GB that's about a year old; it has never been used except he had set it up and used a four number passcode before accessing usage of the device. No… read more
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Mirza Vaseem
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my iphone asked me for the passcode but I have not used the passcode in a very long time but my fingers, so I was locked out I keep trying and trying so Im now locked out for 1 hour I do not want to t… read more
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I just got a new Apple ipad and I thought I set it up right,
I just got a new Apple ipad and I thought I set it up right, but, I have locked it up so how do I go back to the beginning and start over? … read more
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My I phone 7 plus was lost but on my new I phone 8 plus I
My I phone 7 plus was lost but on my new I phone 8 plus I know it's location but can't remember the two factor passcode. I am totally not computer savvy and I think I accidentally put my new phone in … read more
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Richard
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I have an Iphone6S. This morning I went to open in and it's
I have an Iphone6S. This morning I went to open in and it's asking me for a password ***** use touchID. I put in my phone password ***** it says it's not correct.... I know its correct. I'm now locked… read more
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I'm buying YouTube red and my visa debit card keeps coming
I'm buying YouTube red and my visa debit card keeps coming back telling me the experation date can't be in the past but the date I'm putting in is 08 2020. What can I do? … read more
Mike Taylor
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I have iPhone X my grandson playing with my phone trying to
I have iPhone X my grandson playing with my phone trying to unlock my phone (5 years old) has put me 3 times in 15 minuets in time out now I cannot unlock my phone now I'm refrin … read more
Vinod Menon
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I was going to download apple Pay on my iPhone and it asked
I was going to download apple Pay on my iPhone and it asked for my passcode. I'm not sure what it is and have entered the wrong answer and am now locked out. What to do … read more
Justin Johnson
Justin Johnson
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I'm trying to set up my new iPad mini and thought I was all
I'm trying to set up my new iPad mini and thought I was all set. However, I can't sign in now because I apparently am using the wrong “passcode”. I've been locked out for 1 minute! 5 minutes, and now … read more
Justin Johnson
Justin Johnson
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Did an update today that asked for a passcode. I entered the
Did an update today that asked for a passcode. I entered the one I had written down but two more fidgets were asked for. I just entered two more letters and must have written it down wrong. Now my pho… read more
Vinod Menon
Vinod Menon
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I just updated my iPhone, it is the middle of the night and
I just updated my iPhone, it is the middle of the night and I entered a passcode. I do not remember the passcode. How do I change the passcode? I cannot get into my phone, I am now locked out for 1 ho… read more
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I have an old ipad that I stopped using. Charged it up today
I have an old ipad that I stopped using. Charged it up today and now it will not accet my passcode … read more
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My I-7 locked while at the Verizon store, we tried a passcode we thought was right and it would not take it. When we got home and looked up the passcode it would not accept the correct one. … read more
Ricky Expert
Ricky Expert
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When I try to import photos from my IPhone to my Mac I get
When I try to import photos from my IPhone to my Mac I get this message: "photos in the camera roll on IPhone cannot be viewed or imported because the Iphone is locked with a passcode." The IPhone is … read more
Justin Johnson
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I just updated my I phone 5s. It wanted me to use the thumb
I just updated my I phone 5s. It wanted me to use the thumb print I did that that was easy but I put in my passcode and it will not recognize it it keeps telling wait 15 minutes now it says wait 60 mi… read more
Johnny  Mack
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How to cancel my passcode which I just established when downloading
How to cancel my passcode which I just established when downloading the new version as recommended… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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