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I need to get new Apple ID password so I can transfer stuff…

Customer Question
I need to get new...
I need to get new Apple ID password ***** I can transfer stuff to new phone.
Submitted: 3 months ago.Category: Mac
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Answered in 5 minutes by:
3/24/2018
Mac Support Specialist: Ashik, Mac Technician replied 3 months ago
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,357
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Have you tried resetting the Apple ID password?

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Mac Support Specialist: Ashik, Mac Technician replied 3 months ago

You can reset it from here --> https://iforgot.apple.com/

Go to the above website. Use the "Get an Email" method to reset the Apple ID. Apple will send the reset instructions to the recovery email you setup with your Apple ID.

If that didn't work, then reset again and this time use the "Answer Security Questions" and answer the security questions there to reset your password.

If you have two step verification enabled, then you will see option to reset using Trusted device. Choose it.

Please let me know if that didn't work, so I will continue to help you until we fix the problem

Note : This is not my final answer. I strive to provide Excellent service or 5 star service. If you feel you've received anything less or if you are not satisfied or if my solutions didn't work, please don't rate me bad or poor or ok as it will badly affect my job here. Instead of rating, please let me know by replying in here and I will stay with you and try my best to help you until you are fully satisfied or the issue is resolved.

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Customer reply replied 3 months ago
This is not helping because I have no working device and am trying to help my sister on my device. If they send an email to my sister we have no way of getting it.
Customer reply replied 3 months ago
I can’t do that right now so please just refund my $15 and I will try this again.
Mac Support Specialist: Ashik, Mac Technician replied 3 months ago

Ok, please contact or email the customer support at***@******.*** and they will do the full refund.

Please don't rate the answer anything and ignore rating request or email, so your refund can be processed.

Best Regards,

Ashik

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Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,357
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