Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Can't remember passcode for my iPhone. Received an unlock
Can't remember passcode for my iPhone. Received an unlock text but can't make it work … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My iPhone 6s is locked in a disabled and must connect to
my iPhone 6s is locked in a disabled and must connect to iTunes on pc only tbing is I never backed up to a pc … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I can't remember the passcode I just switched to the other
I can't remember the passcode I just switched to the other day... I went on line.. it's telling me I have to WIPE OUT MY PHONE???? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I never leave apps running, and I always close my iPhone 6
I never leave apps running, and I always close my iPhone 6 SE (IOS-11.4.1) after every use but it makes calls, and starts other apps when it should be locked. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
798 satisfied customers
I am new to an iPhone. My first iPhone 8plus love it but
I am new to an iPhone. My first iPhone 8plus love it but after setting up the finger print I did remember my pass code. I have tried the instructions on line,but all my phone is doing is shutting off … read more
David L
David L
Bachelor's Degree
5,329 satisfied customers
My mother doesn't remember her ipad passcode, and it's
My mother doesn't remember her ipad passcode, and it's locked. After trying two different passcodes, it says it's disabled for 1 hour. … read more
Cris
Cris
3,448 satisfied customers
I am not Able to send or receive text messages suddenly.
I am not Able to send or receive text messages suddenly … read more
Justin Johnson
Justin Johnson
Owner
2,981 satisfied customers
My iPhone is disabled. I can't open it with my passcode!
Hi My iPhone is disabled. I can't open it with my passcode! Help! … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I am locked out of my IPhone and IPads. They allowed me to
They allowed me to changed the passwords on all but to verify I needed to enter a verification code which since I cant get into any, i cannot see what the verification code is. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My children have disabled my phone, I have iTunes open but
Hi, my children have disabled my phone, I have iTunes open but don't know how to reset it and my numerical password … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
After the update I can't remember my passcode to get into my
after the update I can't remember my passcode to get into my phone. Need to know passcode. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
IPAD disabled due to inability to recall correct Apple ID
IPAD disabled due to inability to recall correct Apple ID and password ***** not the IPAD I using to ask this question but another unit. Lori … read more
Edward Dorsey
Edward Dorsey
Technician
Associate Degree
31 satisfied customers
IPhone is locked and cant remember what I changed the
iPhone is locked and cant remember what I changed the password ***** … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Last night my phone prompted me to do an upgrade, I was so
Last night my phone prompted me to do an upgrade, I was so tired and just said yes.... when the upgrade finished I was prompted to answer questions... I was asleep and remember trying to answer them b… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My phone will not unlock. I don't know. I have an apple SE.
I went into iforgotmyapple.com and they said recovery was started, but would take days. I want my phone to work now … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have an apple iPhone 5. The screen went super large. I
I have an apple iPhone 5. The screen went super large. I can't log off or get into with code because numbers etc are huge. I wanted to shut it down but can't do that either. Can you assist me?… read more
Ashik
Ashik
Master's Degree
9,356 satisfied customers
Hey was in my car w/iPhone using the google map app to direct
hey was in my car w/iPhone using the google map app to direct me to an address. didn't realize it but car charger went on the frits and phone went (completely) dead!!! got another charger and turned p… read more
Viet - Mac Tech
Viet - Mac Tech
Mac Support Tech
Bachelor's Degree
41,987 satisfied customers
Please I bought Ipad 2 this year, I bought the apple care,
Please I bought Ipad 2 this year, I bought the apple care, and apparently I found out that it does not cover my lost ipad. When I bought it, I was not explained by the salesman the "how to find" apps,… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
724 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x