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Apple has locked my iPod. I have no idea what my Apple ID…

Customer Question
Apple has locked my...

Apple has locked my iPod. I have no idea what my Apple ID and password *****

Technician's Assistant: When did you last change your password ***** Apple ID?

Aless than a year ago. I know what that is.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Submitted: 3 months ago.Category: Mac
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Answered in 5 hours by:
3/24/2018
Mac Support Specialist: Pete, Computer Engineer replied 3 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,365
Experience: Over 16 years of computer experience, CISCO certified
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 3 months ago

To get your Apple iPod unlocked please follow this guide:

https://support.apple.com/HT204306

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Customer reply replied 3 months ago
Thank you. I tried and tried to reset my iPod last night. No luck. I can’t access my iPod to see any info including if it’s connected to WiFi
Mac Support Specialist: Pete, Computer Engineer replied 3 months ago

Ok, try the steps in the guide I posted previously and let me know if you get stuck at any step.

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