Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My good friend gave my her sisters old iphone 5s. I've hard
My good friend gave my her sisters old iphone 5s. I've hard reset the device, but I can't remove the ..find my iphone.. lock in iCloud. … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,454 satisfied customers
My fiancé. Gave me her old I phone. And she forgot her Apple
Hi my fiancé. Gave me her old I phone. And she forgot her Apple ID password. And also. She had pics on that phone. And she wants it on her new I phone. Or should say I cloud … read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
206 satisfied customers
My apple device is fine. I am trying to help my friend who
My apple device is fine. I am trying to help my friend who is a senior. Her husband had a stroke and she disabled his phone trying to get into it so many times. He is now disabled and he cannot recall… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
We just signed out of the cloud on my daughters ipone 6plus
We just signed out of the cloud on my daughters ipone 6plus and she reset her phone. she keeps getting the error message that iphone can not be activated … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
260 satisfied customers
I have an IPhone 6 that was set up for me by my Grand
I have an IPhone 6 that was set up for me by my Grand Daughter and I was wondering if I delete her email for iTunes & Apps that's in my phone will I loose all the music I purchased. Some of the music … read more
ZAID ALAMRO
ZAID ALAMRO
Computer Technician
Masters
210 satisfied customers
Trying to unlock a forgotten passcode for an iPhone 7 plus.
trying to unlock a forgotten passcode for an iPhone 7 plus … read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
I I need to recover my PW or get a another for my SE. I us
I I need to recover my PW or get a another for my SE … read more
JustinTimeTech
JustinTimeTech
Technology Support Supervisor
BS
138 satisfied customers
IPhone 6s is disabled. Iphone6s. Shelled ite is forgot her
iPhone 6s is disabled JA: What Operating System (OS) are you running on your iPhone? Customer: Iphone6s JA: How long has this been going on with your iPhone? What have you tried so far? Customer: shel… read more
Eric Ewing
Eric Ewing
University IT Manager
219 satisfied customers
My daughter Yasmin Burgess is locked out of her phone she
My daughter Yasmin Burgess is locked out of her phone she cant get in to txt or make calls she needs someone at apple to contact her by phone(###) ###-#### we bought these phones at Sprint but they co… read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
My granddaughter forgot her iCloud I'd and password to her
My granddaughter forgot her iCloud I'd and password ***** her iPad mini so it's locked. And I won't ! know how to get it to work again. … read more
Cris
Cris
3,523 satisfied customers
My mother has locked herself out of her account her password
My mother has locked herself out of her account her password ***** email account her iCloud everything … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I bought my sisters iPhone and have upgraded since then.
I bought my sisters iPhone and have upgraded since then. When I try to update any apps that were on her original phone it asks for the password ***** her iTunes account. How do I change this … read more
Jon
Jon
Bachelors Degree
905 satisfied customers
My daughter forgot her email ID AND apple ID but remembers
My daughter forgot her email ID AND apple ID but remembers the password. We just unlocked her phone and reset it in the process of restoring it and are stuck. How can we get the ID and email address t… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
My mom was given an ipad, by her youngest brother, who got
my mom was given an ipad, by her youngest brother, who got it from his step daughter. While erasing all the old contents on the ipad, the ipad has had a security lock placed on iy by apple. Can the se… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My daughters old phone used to belong to me and therefore
My daughters old phone used to belong to me and therefore still uses my apple id. How do I get her a separate apple ID/sign on, without losing all her music etc.… read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
John, Troublesome question today. A friend in MN has a college
Hi John, Troublesome question today. A friend in MN has a college daughter who's boyfriend has turned possessive. She just emailed me and said the bf has put a tracker on her cell phone and is able to… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,930 satisfied customers
My daughter s psycho ex got on her icloud account using her
My daughter 's psycho ex got on her icloud account using her password XXXXX changed the password, wiped out the iPhone and the mac air. How can my daughter reset icloud without knowing password? And i… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
When I got my i phone 5 months ago, my daughter set up her
When I got my i phone 5 months ago, my daughter set up her itunes account on my phone with her passwords etc. I want to reset my phone so it is not attached to her info. She has her own ipod. I went t… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,930 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x