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I have a Mac Air. A few days ago I inadvertently erased two
Hi, my name is***** have a Mac Air. A few days ago I inadvertently erased two printer drives from my computer. Can restore them? … read more
Jon
Jon
Bachelors Degree
880 satisfied customers
I tried to instal siera, but i left my computer and forgot
Hi, i tried to instal siera, but i left my computer and forgot to plug in the power, so the computer was died. And then i was asked to reinstall the new ox , restore the previous ox , or use the disk … read more
Mike
Mike
Mac Medic
Some college
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Please help urgently. I went into my iCloud account and want
Please help urgently. I went into my iCloud account and want to turn off find my iPhone on my Mac. it erased everything on my Mac. I have time machine but not of last few months back up, is there any … read more
Mike
Mike
Mac Medic
Some college
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I installed a new*****on my Mac and wish to restore
I installed a new*****on my Mac and wish to restore from time machine. I held down the option key and clicked on time machine but all I get is a folder with a question mark… read more
Mike
Mike
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I can't get imac to transfer from external back up to new
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CompExpert
CompExpert
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Hi, basically I had inprogress files in my external hard disk
Hi, basically I had inprogress files in my external hard disk which I had all my files inside still. I was about to figure out to extract all this files into my new mac, however time machine overwritt… read more
Mike
Mike
Mac Medic
Some college
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How can I transfer my Pages spelling corrections to my new
How can I transfer my Pages spelling corrections to my new Mac without transferring the whole user? I can't use the Migrate utility because the old files are buggy. the spelling folder used to be unde… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have had an external hard drive to put my pictures on because
I have had an external hard drive to put my pictures on because i had too many on my mac. this morning i dropped the unit and now its not working. I would like to see if my time machine has the pictur… read more
Mike
Mike
Mac Medic
Some college
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I recently had to replace my macbook pro, in set up I have
I recently had to replace my macbook pro, in set up I have managed to lose all my contacts from my iphone...and when trying to retrieve them from Time Machine my Calendar was whipped clean....AAGH! I … read more
Jason Jones
Jason Jones
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Do Macs have the same problems as PCs when it comes to the
Do Macs have the same problems as PCs when it comes to the activation of virtual memory? My HDD space is pretty low - 3G of a 120G hard drive - and my circa-2008 blackbook is running awfully slow thes… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I recently had to replace the hard drive on my MacBook Pro.
I recently had to replace the hard drive on my MacBook Pro. I have an iPad 2 and an iPhone 3. I am trying to transfer all the photos, music, and other items on these devices on to the new hard drive. … read more
Mike
Mike
Mac Medic
Some college
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I own a Mac Book Pro that is two years old. I recently purchased
I own a Mac Book Pro that is two years old. I recently purchased a Seagate GoFlex Desk For Mac external hard drive. The sole purpose of the external hard drive is for backup of data on the Mac Book, u… read more
Mike
Mike
Mac Medic
Some college
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I am trying to use Iomega hard drive S/N WJA0481052 as a back
I am trying to use Iomega hard drive S/N WJA0481052 as a back up for my new iMaC TIME MACHINE app. Under Devices on the iMac is iDisc. When I use Find to look for Iomega I get dkIntdsk.html. Can I use… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Mike We have a serious problem. I erased my Maxtor drive and
Mike We have a serious problem. I erased my Maxtor drive and now only use Time Machine to backup. I've just gone to look for an excel file and can't find it. In fact, I can't find ANY Of my old data. … read more
Mike
Mike
Mac Medic
Some college
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I would like to set up my time machine on my desktop Mac (version
I would like to set up my time machine on my desktop Mac (version 10.5.8). The instructions are pretty simple but it they don't work for me. It was never set up and when I try to attempt it, I slide t… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have a Lacie 500GB external drive that I havent used in
I have a Lacie 500GB external drive that I haven't used in a long time and can not find documentation. I connected it to the USB port on my PowerPC G5 but can figure out how to get it to back up my co… read more
Jesse
Jesse
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Some College
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Need to open Mc Intosh disc 128k from l990 . Have new apple,
Need to open Mc Intosh disc 128k from l990 . Have new apple, 2008 iMac OX...we have a 2X floppy disk drive, but we don't have a wordprocessing program to run our old 3.5 disks. Help... Carol T… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Two years ago I had my iMac repaired by a technician who determined
Two years ago I had my iMac repaired by a technician who determined my hard drive was not working, got my data off it and installed the information on an external drive. The external drive worked OK e… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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