Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I cant sign in with fingerprint. One person told me I had
I cant sign in with fingerprint. One person told me I had been hacked from 3 different places, but wanted 300 dollars to fix it. Can you verify. It is an Iphone 7. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,808 satisfied customers
My iphone is locked, says:Enter passcode", Touch ID does not
my iphone is locked, says:Enter passcode", Touch ID does not recognize your fingerprint. Never had this before … read more
FLORENCE MARIE DRONA
FLORENCE MARIE DRONA
Bachelor of Science (B.S.), Information technology
6 satisfied customers
I Pad Disabled. connect to iTunes. When I connect to iTunes
I Pad Disabled. connect to iTunes. When I connect to iTunes it says the iOS is disconnected … read more
Irina Kravchenko
Irina Kravchenko
Engineer of information networks
1 satisfied customers
My iPad Pro will not accept my fingerprint to open, passcode
My iPad Pro will not accept my fingerprint to open, passcode only, for about 2 weeks now. I erased my fingerprint and reset it but its still the same … read more
Tom
Tom
3 years college
642 satisfied customers
I have an Iphone6S. This morning I went to open in and it's
I have an Iphone6S. This morning I went to open in and it's asking me for a password ***** use touchID. I put in my phone password ***** it says it's not correct.... I know its correct. I'm now locked… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
129 satisfied customers
My i phone is locked how do I UNLOCK IT. I thought I had
i thought I had finger print but cant remember password ***** I DID IT WOULD HAVE BEEN LAST WEEK … read more
Jon
Jon
Bachelors Degree
776 satisfied customers
Ipad will not accept finger print tried what I thought was
Ipad will not accept finger print tried what I thought was my passcode, now locked out … read more
Jon
Jon
Bachelors Degree
776 satisfied customers
My iPhone is disabled, i couldn't remember the 4 digit
my iPhone is disabled, i couldn't remember the 4 digit passcode, i always opened it with thumb print. thumb was wet and i tried too many times … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
827 satisfied customers
I never set up a passcode for my I phone. now it is asking
I never set up a passcode for my I phone. now it is asking for one … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
42 satisfied customers
I was forced to change my passcode from 4 to 6 characters,
I was forced to change my passcode from 4 to 6 characters, and it was while I was on vacacation. Im back at work and cant remember what I changed the passcode to … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have a new iPhone 6plus and i don't remember my new
I have a new iPhone 6plus and i don't remember my new passcode and the fingerprint is not working … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Iphone got disabled. tried connecting to itunes but a
iphone got disabled. tried connecting to itunes but a message keep on popping out, saying "itunes could not connect to this phone. An unknown error occured 0xE8000015. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
My ipad is disabled and says to connect to itunes. When I
my ipad is disabled and says to connect to itunes. When I do, it asks if my computer should trust this device and I tell it yes and to update the device. I do, but I only get the message that "Itunes … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I am trying to take a backup copy of photos from iphone6
I am trying to take a backup copy of photos from iphone6 onto mac using image capture : Getting "cannot be viewed or imported because the iPhone is locked with a passcode"- but phone is unlocked … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I recently disabled my iphone SE because I forgot my
I recently disabled my iphone SE because I forgot my passcode, so then I tried to connect to itunes and restore it but Itunes doesn't not connect to my phone. It gives me error 0xE8000015. … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I am was locked out because I changed my passvode.I got my
I am was locked out because I changed my passvode.I got my password ***** ID correct but IPHONE will not open my phone.Can I get a new passcode? … read more
Jon
Jon
Bachelors Degree
776 satisfied customers
My iphone is locked out and I do not remember my passcode. I
my iphone is locked out and I do not remember my passcode. I also forgot one of my security code answers. a friend was trying to reset my passcode with my fingerprint and a message was sent to my ohon… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
My 3 year old turned the passcode on my iphone 3gs. Its jailbroken
My 3 year old turned the passcode on my iphone 3gs. Its jailbroken and Ive now been a week without my beloved iphone. Its has been disabled but thanks to the app bite sms I can still text and make cal… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,808 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x