Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I was asked to enter the Apple ID and password that were
I was asked to enter the Apple ID and password ***** were used to set up my IPad I use every day. This is my biggest problem, I can not remember. I am not young people who are good with computer knowl… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Is there a way that I can get text messages transferred from
Hi there, is there a way that I can get text messages transferred from my old iPhone to the current one I have now? I need to get a text message back from December 2013 for legal reasons for my lawyer… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
379 satisfied customers
It's not allowing me to update so I deposited money on my
It's not allowing me to update so I deposited money on my credit card, and it still won't unlock it … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Can't use app store with my iPad because it has the "old"
Can't use app store with my iPad because it has the "old" user name that was changed by my IPhone IOS … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I phone is locker. Mother's phone. I phone 4. Cannot open.
Mother's phone. I phone 4. Cannot open. Appears to be issue with last update. … read more
Jon
Jon
Bachelors Degree
780 satisfied customers
Have had iPad for over 5 years. For the first time am
Have had iPad for over 5 years JA: What Operating System (OS) are you running on your iPad? Customer: for the first time am getting activation lock out JA: Anything else you want the Mac Expert to kno… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Asking me to sign with APLE ID and I no longer have the
asking me to sign with APLE ID and I no longer have the email address, I changed the cable provider about 6 month and I forgot the password ***** … read more
Jon
Jon
Bachelors Degree
780 satisfied customers
How to retrieve current password. How to retrieve current
I have tried to set a new password ***** need to get it working on iPhone,iPad, and my Mac book pro … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Checking on what it will take to a get a new battery for 2
Checking on what it will take to a get a new battery for 2 iPhone 6 plus … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,398 satisfied customers
Why is my iPad requesting me to log into the App Store with
Why is my iPad requesting me to log into the App Store with my old Apple ID? I have verified my new Apple ID yet my iPad is keeping the old one? … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
My cellphone has been disabled because I have no idea what
My cellphone has been disabled because I have no idea what my passcode is. Can you assist, please. … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I got my IPad from my mom last year and I went in to Best
I got my IPad from my mom last year and I went in to Best Buy to have them set my IPad to my email, password ***** For 6 months everything went smoothly, but this past 4-6 weeks I haven't been able to… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Resetting apple id. Few weeks ago. Not sure. None. Just
resetting apple id JA: When did you last reset your Apple ID or password? Customer: few weeks ago JA: Have you installed any updates recently? Customer: not sure JA: What troubleshooting have you trie… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I have system that is 3 years old. Don't have model, but
I have system that is 3 years old. Don't have model, but serial # is WA0814039585. My finace handled this and past away a few months ago. Trying to get camera on my phone? … read more
Jon
Jon
Bachelors Degree
780 satisfied customers
I forgot my password to my mini i pad and I wanted to delete
I forgot my password ***** my mini i pad and I wanted to delete everything on it because I am giving it to my grandson as I got a new one. I called the apple store and because I don't have the same cr… read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
My ipad has locked me out. i need help in the activation to
My ipad has locked me out. i need help in the activation to get into it. i all have an apple macbook and an iPhone. i just reset my apple password ***** nothing seems to work on the old iPad. I have t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I need to reset my APPLE ID as I have changed my email
hi - I need to reset my APPLE ID as I have changed my email address from Telus to Shaw. I looked at the APPLE Web but can't seem to get to the right place. Can you help? … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
ITunes doesn't recognize my Apple ID, About 2 months ago, I
I can't....every time I try to enter my password, the wrong Apple ID shows up … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x