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Forgot my Apple password. Dec

Customer Question
Forgot my Apple password ...

Forgot my Apple password

Technician's Assistant: When did you last change your password ***** Apple ID?

Dec

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Submitted: 3 months ago.Category: Mac
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Answered in 3 minutes by:
3/23/2018
Mac Support Specialist: Michael T,
 replied 3 months ago
Michael T
Category: Mac
Satisfied Customers: 2,628
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue

Please click HERE to reset your password ***** you are on a computer.

If you are not on a computer, let me know and I will send a different set of instructions

Thanks Mike

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Customer reply replied 3 months ago
Is my password *****
Mac Support Specialist: Michael T,
 replied 3 months ago

Well. did you change it?

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Customer reply replied 3 months ago
Thought I did but it’s not working
Mac Support Specialist: Michael T,
 replied 3 months ago

Ok please try again and make sure you are on a computer doing this.

Read everything very carefully and make sure you get it changed

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