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My Apple Ipad is asking for the password for verification is…

Customer Question
My Apple Ipad is...

My Apple Ipad is asking for the password ***** verification is Settings and I cannot remember what it is. The email address is***@******.***.

Technician's Assistant: When did you last change your password ***** Apple ID?

Only when I set it up which was more than a year ago.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No. I don't know how to do that.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I would like to change the email address and use one of the addresses I have on my PC.

Submitted: 2 months ago.Category: Mac
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Answered in 1 hour by:
3/23/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 2 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 493
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 2 months ago

An email has been sent to your rescue email address, *****@******.***. Follow the directions in the email to unlock your Apple ID and then sign in again. If you don't have an access please let me know.

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Mike
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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