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I have a iPhone 6S and cannot seem to get my password to…

I have a iPhone...

I have a iPhone 6S and cannot seem to get my password ***** work or change

Technician's Assistant: When did you last change your password ***** Apple ID?

Some time ago I honestly can't remember

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I tried to reset it going through Apple

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Just want a password

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Answered in 1 minute by:
3/23/2018
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me exactly what the password ***** *****?

Please let me know

Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified
Richard and 87 other Mac Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
I need to reset my apple password ***** i am having no luck

Thank you

Please note, these instructions are done on a computer

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Ask Your Own Mac Question
Customer reply replied 4 months ago
Can you help?

yes, can you do the instructions I gave you please?

Repeated below

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Ask Your Own Mac Question
Customer reply replied 4 months ago
I am not able to open the links you sent. Where do I look for them?

Are you on a windows or mac computer?

Ask Your Own Mac Question
Customer reply replied 4 months ago
mac

Then you click please the Mac link, and run the file via the down arrow top right please in Safari

Ask Your Own Mac Question
Customer reply replied 4 months ago
745(###) ###-####

It says you closed the program or gave me the wrong ID.

You have to leave the program open so I can connect, open it again, give me the new password ***** tells you and double check the Id and leave it open please

Thank you

Ask Your Own Mac Question
Customer reply replied 4 months ago
754(###) ###-####
These are the numbers

It says you closed the program so open it again and give me the new password ***** gives you please

Ask Your Own Mac Question
Customer reply replied 4 months ago
754(###) ###-####
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