Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

My id is blocked. Ipone, ipad. I asked to block a charge on…

Hello Pearl my id...

Hello Pearl my id is blocked

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Ipone, ipad

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

I asked to block a charge on my card sinse it was not mine

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No thanks

Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
3/23/2018
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the exact message you are getting when being blocked?

Please let me know

Ask Your Own Mac Question
Customer reply replied 4 months ago
your id account is clocekd
Customer reply replied 4 months ago
can you help?

Where exactly are you trying to sign in?

Ask Your Own Mac Question
Customer reply replied 4 months ago
any application to update or whatso ever using my apple id

Can you sign into your account here?

www.icloud.com

If so, does it then ask you to unblock it?

Ask Your Own Mac Question
Customer reply replied 4 months ago
ok i mannaged to chang my passward thenk you

You are welcome and thank you for allowing me to help you today. My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen then submit before you leave today. If you need more assistance, please use the reply box and let me know.

Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified
Richard and 87 other Mac Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
now i conected to i cloud but cannot connect to the appstore!!!
Customer reply replied 4 months ago
i get this message: your apple id is blocked
Customer reply replied 4 months ago
are you there Richard?

yes I am, it appears the apple ID you used on the link is not the one on the device, do you recall the ID you used on the device?

Ask Your Own Mac Question
Customer reply replied 4 months ago
i have only one id everywhere on any devise i have no idea what is wrong cos i mannaged to sign up to i cloud now
Customer reply replied 4 months ago
it reject my attempets from iphone and ipad
Customer reply replied 4 months ago
it is already one month i am stucked on it

ok, can you call on +972 58-401-4774

And have it unblocked over the phone please

Ask Your Own Mac Question
Customer reply replied 4 months ago
i will in few minutes thanks
Customer reply replied 4 months ago
i did call three times but it was hang up this number is ***** israel

yes it is in Israel, it says you are in Israel, is this correct?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Richard Your Own Question
Richard
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
47,537 Satisfied Customers
Experience: IT Engineer for over 15 years

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
The credit card I used the Passat 7 years to purchase apple
The credit card I used the Passat 7 years to purchase apple products like this iPad, and for iTunes An the App Store, the latter gives me error messages in red that, You must fill out form completely.… read more
Harry
Harry
2,175 satisfied customers
Help to get my apple verification ID. Apple ipad Air 64GB
apple ipad Air 64GB purchased purchased May 2014. It has been given to me by a family member who reverted it back to factory standard & I've yet to use it. … read more
Jon
Jon
Bachelors Degree
726 satisfied customers
I forgot my password on my iPad mini the trusted cell no. Is
I forgot my password ***** my iPad mini the trusted cell no. Is no longer mine I have a new number on my new cell phone but the pad requires the old number how do I change to new number … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
My iPad doesn't recognize my apple if, it was my wife's...it
My iPad doesn't recognize my apple if, it was my wife's...it doesn't recognize hers either … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
My Apple ID was turned off. I tried to reset it, but it
My Apple ID was turned off. I tried to reset it, but it still doesn't work … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have an iPad and when I did the update it asked me for the
I have an iPad and when I did the update it asked me for the Apple ID it's my daughters machine and I put in my Email address and passcode my mistake. I don't know how to rectify this … read more
Justin Johnson
Justin Johnson
Owner
2,419 satisfied customers
I have Ipad I turn it on and it tells me could not be
I have Ipad I turn it on and it tells me could not be activated because … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I need to reset my password. When we got our IPad, but my
When we got our IPad, but my password ***** blocked because I typed the wrong one in a few times … read more
Justin Johnson
Justin Johnson
Owner
2,419 satisfied customers
I cannot get in IPad blocked, cannot get in IPad blocked how
I cannot get in IPad blocked JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running? Customer: cannot get in IPad blocked how do I unlock JA: Have you install… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I have an Apple Mac, an iPad & an iPhone6. my problem is
Hi Mike, My name is***** have an Apple Mac, an iPad & an iPhone6 … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a virus (apparently) on my Ipad, and can't get it
Hi Mike, I have a virus (apparently) on my Ipad, and can't get it off. I went to an ATT store and they told me I would have to contact Apple. Can you help me? I would be happy to have you walk me thro… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have fraudulent charges on my bill. How do I get them
I have fraudulent charges on my bill. How do I get them taken off? … read more
Justin Johnson
Justin Johnson
Owner
2,419 satisfied customers
My Ipad asked for my apple id and I could not remember, the
Hi Mike. My Ipad asked for my apple id and I could not remember, the password ***** I clicked on recover my information last Thursday and still not heard anything. can you help me? … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
How to make my ipad ring on all calls my wife receives on
How to make my ipad ring on all calls my wife receives on her iphone? It only rings when she is home and I want to see all calls … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
My Apple ID is disabled, Don't remember, iPad updated
Don't know where to start little slow on this stuff … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I am trying to reset the password on my son's Samsung Ipad,
I am trying to reset the password ***** my son's Samsung Ipad … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am trying to change the "reachable" phone number on my
HI Pearl, I am trying to change the "reachable" phone number on my iPad. My wife and I both have iPhones, mine is a 5s, hers is a 6. I recently upgraded iOS to 9.3 on both phones and my iPad. She has … read more
Cody
Cody
Computer Science
2,435 satisfied customers
My Apple ID has been disabled. I had one instances where
My Apple ID has been disabled. I had one instances where someone charged something to my account that was not mine, and they disabled my ipad and Iphone. I can't get to any of my apps, etc. due to thi… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x