Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I botched: I have a password - like 8 ..... which works, BUT…

Customer Question
I botched: I have...

I botched: I have a password ***** like 8 ..... which works, BUT I do not have the actual letters/numbers in my address book to use when requested, so I set a new password. I then go to sign in to my goodle account one minute later and I get invalid pass. How resolve this, plz

Technician's Assistant: What device or product does this involve?

It's on my computer. Sometimes my Iphone says enter your google pass but i just ignore that and no probllem, but I need as I plan to get new computer

Technician's Assistant: Does your network appear in the Wi-Fi list on your iPhone?

Not sure - I have to chk - I am .01 computer bottom of tech skill so may have tto get ten year old neighbor kid to help me. Let me try to find the list in a minurte I dont see where this info located on my phone

Technician's Assistant: Which lights are solid and which are blinking on your router?

Two of the four on the right

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not now - I am buying a new computer tomorrow since this G5 is 14 years old....probably a good idea

Submitted: 1 month ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Customer reply replied 1 month ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 1 month ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 12 hours by:
3/23/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 1 month ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 44,732
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Via which program are you trying to sign into your Google Account?

Please let me know

Thank you

Ask Your Own Mac Question
Was this answer helpful?
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,555
8,555 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I need to have my iPhone password reader. IPhone password
I receive a message telling me my phone did not backup… read more
Justin Johnson
Justin Johnson
Founder
1,827 satisfied customers
Can't transfer data from old iPhone to new iPhone because
Can't transfer data from old iPhone to new iPhone because the new iPhone is asking for a password ***** an account that isn't mine … read more
Cris
Cris
60 satisfied customers
I have a MacBook Pro. My address book is not allowing me to
I have a MacBook Pro. My address book is not allowing me to scroll down to choose the address I'm searching for. It just shows a few listings. What can be done to return it to its original function? … read more
Ashik
Ashik
Master\u0027s Degree
5,099 satisfied customers
Lost my IPhoneS phone. Have an older Apple IPhone I would
Lost my IPhoneS phone. Have an older Apple IPhone I would like to change back to it. Home phone is(###) ###-####… read more
Richard
Richard
Apple Software Engineer
44,732 satisfied customers
I need to complete transition from an iphone 3- iphone 6.
I need to complete transition from an iphone 3- iphone 6. spoke with helpful guy but can't find reference!! sorry. need to speak with someone … read more
Richard
Richard
Apple Software Engineer
44,732 satisfied customers
I need to backup my iPhone on to my Mac computer. IPhone is
iPhone is updated and how do I fine that info about mac … read more
Ashik
Ashik
Master\u0027s Degree
5,099 satisfied customers
My iPhone updated last no. My iPhone updated last night and
my iPhone updated last night and after entering my Apple ID and password, I'm asked to enter a 4 digit code. I entered several obvious code combinations and none of them work. How can I fix this? … read more
Jon
Jon
Bachelors Degree
592 satisfied customers
Mac g5, will not boot. Tried pram, no luck. starts is safe
mac g5, will not boot JA: Have you tried a PRAM reset on your Mac (rebooting and holding down Command, Option, P, and R)? Or rebooting in Recovery Mode (holding down Command and R)? Customer: tried pr… read more
Terry White II
Terry White II
Mac+ Advisor
Associates
26 satisfied customers
Its my iphone, A can not find my password for my iphone, I
Its my iphone JA: What Operating System (OS) are you running on your iPhone? Customer: A can not find my password ***** my iphone JA: How long has this been going on with your iPhone? What have you tr… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
91 satisfied customers
IPhone cannot download any apps. IPhone 6s and T-Mobile.
Since Monday I had to factory reset my iPhone due to it been disabled due to a passcode issue … read more
Jon
Jon
Bachelors Degree
592 satisfied customers
I lost my address book for el capitan. Desktop with
tried deleting application support/address book v22 files … read more
Justin Johnson
Justin Johnson
Founder
1,827 satisfied customers
My iphone if Apple logo is blinking on my iphone but it is
Hello Pearl My iphone if Apple logo is blinking on my iphone but it is not switching on … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
My address book keeps crashing. Lots, but I've got the
Lots, but I've got the impression it might have something to do with the associated CardDav database (from DayLite app), otherwise standard software like mail, chrome, skype, more: wrike (a task manager), Parallels mit Windows VM, Things, Path Snagger, TextExpander and several tools in the background (Evernote, Norton, Dr. Cleaner etc.) … read more
Justin Johnson
Justin Johnson
Founder
1,827 satisfied customers
My Mac G5 has no NIC. Can I use an Airstation to connect to
My Mac G5 has no NIC. Can I use an Airstation to connect to my network? … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I can't access my address book. Only getting one with repeat
I can't access my address book. Only getting one with repeat names etc. … read more
Justin Johnson
Justin Johnson
Founder
1,827 satisfied customers
My address book has disappeared. Apple - I dunno the rest.
My address book has disappeared JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: Apple - I dunno the rest JA: What kind of Apple device do you have? What Opera… read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
I want to input some addresses in my address book to add to
I want to input some addresses in my address book to add to Christmas card list. I want to have Mr.& Mrs. Last Name and have the last name appear alphabetically in contacts When I input Last name that… read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
I can't call numbers that are not in my address book. The
I can't call numbers that are not in my address book. The screen is fuzzy and illegible. This is a new phone and it happened once before. I tried last evening to reboot. Not sure if I'm doing it right… read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x