Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I cannot access the internet, I am blocked with verification
I cannot access the internet, I am blocked with verification of my apple id password. My phone is basically locked up and I don't know what to do. Linda … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
258 satisfied customers
In order to use "Mail" and other application, I have to
In order to use "Mail" and other application, I have to enter a password. Trouble is, I don't know what that password ***** Nothing that I have tried works. I can and do use WebMail, but that is becau… read more
Harry
Harry
196 satisfied customers
Sorry, I began to ask a Question, Forgotten ID Password for
Sorry, I began to ask a Question, Forgotten ID Password ***** MacBook pro OS 10.13.6, when downloading for iPhone 6s was asked for this data and didn't have it and can't even remember even having one … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,125 satisfied customers
Says my Apple ID has been disabled and won't let me update
Says my Apple ID has been disabled and won't let me update apps … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
Have just forgotten my password on my MacBook pro. 2days
Have just forgotten my password ***** my MacBook pro … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
It's not my computer, it's my phone. I destroyed my old
It's not my computer, it's my phone. I destroyed my old phone and now have a new Iphone 7. I cannot remember my Apple password ***** cannot use the phone. I went to Apple support and tried everything … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I changed what I thought was my Apple ID earlier today and
I changed what I thought was my Apple ID earlier today and then when I was doing something they asked me through it again and when I put it in the keep telling me no I put in every passcode that I hav… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Well other than the fact that it has ruined my day please
well other than the fact that it has ruined my day please help! ok, so it began with me trying to change the password ***** my itunes it said it was enncryped because of my phone onnline it said to tr… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,000 satisfied customers
I am not able to reset my password for my act. I tried to
I tried to buy books and set a new password ***** Now it won't work. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
The restrictions passcode got changed on my sons iPhone and
The restrictions passcode got changed on my sons iPhone and I tried going back to factory start to reset but his find my iPhone was enabled and now the iCloud password ***** ***** working. I cannot re… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My Apple ID password does not work. And I have four Apple
My Apple ID password ***** not work. And I have four Apple devices (iPhone, iPad, Macbook Pro, iMac) … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Apple ID recovery. Old McBook Pro that I haven't used
This is for an old McBook Pro that I haven't used because it needed repair. Now its in shop and Im not aware of the old password ***** my ne laptop I can't seem to recover the Apple ID … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,454 satisfied customers
Nothing and that is the problem. I changed my password
Nothing and that is the problem. I changed my password ***** and yet when I try to access my account, it won't let me saying it is invalid. My IPhone is now useless because it wants the apple id etc. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,011 satisfied customers
Need to unlock encrypted backup & restore for iPhone se on
need to unlock encrypted backup & restore for iPhone se on MacBook pro that forgot password … read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I am locked out of my Iphone, IPhone 7 3 months old, 1 hr. I
I tried the pass word and Id that I thought It was and it keep saying im wrong.… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,597 satisfied customers
I changed my apple id on apple website, but my MacBook pro
I changed my apple id on apple website, but my MacBook pro still shows the old id, so I cant log out of it because its the old one that I changed, the password ***** not work, nor the old Id exists … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Itunes says I cant make a purchase. I have changed all the passwords
Itunes says I can't make a purchase. I have changed all the passwords on computer, ipad, Iphone and icloud..… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I cannot sync my Iphone with my ITunes library of music on
I cannot sync my Iphone with my ITunes library of music on my PC after I upgraded my Apple OS to 6.0.1 and changed the ID. The Apple store types say I need to use the old ID or password, but did not e… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x