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My voucher code wouldn't activate properly. Havent. It came…

Customer Question
My voucher code wouldn't...

My voucher code wouldn't activate properly

Technician's Assistant: When did you last change your password ***** Apple ID?

Havent

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

It came up with an error message and said to contact you

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

IPad is being used

Submitted: 4 months ago.Category: Mac
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Customer reply replied 4 months ago
28 mins and counting ...... hello??? Where is a response from you guys?
Customer reply replied 4 months ago
I have to get to work, email me a response thankyou.
Answered in 5 days by:
3/28/2018
Mac Support Specialist: Josh, Mac Support replied 3 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,964
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Mike
Mike
Mike, Mac Medic
Category: Mac
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Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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