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I paid ove k$300 for "Bomgar Button" that, the first time I…

Customer Question
I paid ove k$300...

I paid ove k$300 for "Bomgar Button" that, the first time I used it, was told it had expired. I am having problems with attempting to establish an Apple ID. The Security Questions they asked were NOT the ones I has just filled oot

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

It's an OX 10 Yosemite

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Only today. Initially my password *****

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Initially, my password *****'t workl I went to "establish an Apple ID, and, when I got to the sexcutityj questions, neither of the, were the ones I had just filled out

Submitted: 3 months ago.Category: Mac
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Answered in 5 days by:
3/28/2018
Mac Support Specialist: Josh, Mac Support replied 3 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,928
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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