Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I cannot remember my apple I d service.. I do not remember.
I do not think so-this is my first go round doing this. I had to get a new Verizon phone & they asked me for my apple ID I did not remember it so they told me I HAD TO CONTACT your company.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
When I open Chase.com this morning, the screen show "your
when I open Chase.com this morning, the screen show "your comptuer is permanently locked. Please call the number......." I called the number, the person answered the phone tried to fix my computer by … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
819 satisfied customers
You told me to change my password because of security breach
You told me to change my password ***** of security breach attempt … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
819 satisfied customers
It is asking me for an Activation lock. I have no idea when.
I tried that with my phone no and it said i had reset my acc but still will not let me in … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I have an activation lock. On my iPad. Don't remember the
I have an activation lock. On my iPad. Don't remember the password ***** over 7 years ago … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,057 satisfied customers
Its A password reset issue..my accounts are slowly
its A password ***** issue..my accounts are slowly converting to an old Apple ID (a hotmail account from 10 years ago and I can't retrieve the password). The login ID I've used for the past 10years is… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
A few hours ago I edited my apple id and removed an expired
A few hours ago I edited my apple id and removed an expired credit card as I don't purchase iTunes or apps. I then tried to login again to verify which devices are listed for me and answered both secu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,894 satisfied customers
I do not remember my password to get into my Mac OS I reset
I do not remember my password ***** get into my Mac OS I reset it recently and don't remember it. How do I get in to reset my password ***** my computer? … read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
I'm just trying to recover my password. Here is the problem.
Here is the problem. I am charged .99 a month for extra ICloud storage. In Maybe Nov or Dec my expiration date expired. I had to give née expiration date or maybe lose my photos. What I thought was my password *****'t work. I tried to change my password ***** as I went thru the steps, apple would send me a verification code to use. I'd put it in immediately and would get a message saying the code was invalid. This happened over and over with the code being called invalid each time. I took the phone to my daughter and she somehow got the new expiration date of the credit card in. But I still didn't have a new password. But that was ok because I never buy anything from apple and it wouldn't be a problem til the new credit card was ready to expire, which wouldn't be for years. Then, wouldn't you know it, I was in the hospital and the new card came up missing. I had to cancel the card, which I'd had for years, and get a new #. Well, that started the entire process all over again. With apple telling me the verification code they had just given me was invalid. Repeatedly. So I've been waiting 2 weeks for this message to begin recovery. And this is where I am. … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
My wife and I have recently split or accounts to our
My wife and I have recently split or accounts to our separate email accounts.For several years we have used my wife's iTunes account. When I went to establish a new iTunes account I was told that I ha… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have 2 & [email protected] ; neither one works
I have 2***@******.*** &***@******.*** ; neither one works getting a message "already used" yes of course...ME this has been really frustrating...I am partially vision and hearing impaired and need he… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
I can't log on to iTunes on my macbook, OX S Yosemite
I don't think I have installed upgrades recently. I have reset my Apple ID password. My iPad & iPhone are the only devices showing as linked to my account currently. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,206 satisfied customers
I have used the same apple ID forever. I established a new
I have used the same apple ID forever. I established a new password ***** months ago. Now I'm told they don't match. I tried the previous password ***** I had used for years. That doesn't work either.… read more
Randy IT Tech
Randy IT Tech
3,530 satisfied customers
I went through a 90 minute !! Bomgar session toreset my me.com passwor
I went through a 90 minute !! Bomgar session to reset my me.com password *****)! I went to change my second computer, I retyped the codeon the ACCOUNTS page. My computer went "out, now neither works w… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,022 satisfied customers
I cannot locate my Apple ID but believe it is "Tundra 09,"
I cannot locate my Apple ID but believe it is "Tundra 09," without the quotation marks. My password XXXXX "Camden 09." No matter what routine I try to use to find my Apple ID or all attempts to login … read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
I just dn loaded itunes update 5.0.1 Not knowing if my iphone4s
I just dn loaded itunes update 5.0.1 Not knowing if my iphone4s was registered for itunes or not, when prompted, I chose to have itunes register it. I filled out a regristration form that included my … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Ive lost Apple ID AND password. (i know, I know...how in the
I've lost Apple ID AND password. (i know, I know...how in the world...) Long story. I've tried everything. I think at this point I need new security 'words' but am unable to find the forum or listener… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Ive changed my AT&T Internet password. It works OK , after
Iv'e changed my AT&T Internet password. It works OK , after an Internet Connect window appears on my display with my ID in place but with a "Please enter your password" request. In the past, my Mac co… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x