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I cannot get my mail on my phone or ipad. Browser. Not that…

Customer Question
I cannot get my...

I cannot get my mail on my phone or ipad

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Browser

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not that I know of

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not that I know of

Submitted: 3 months ago.Category: Mac
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Answered in 12 minutes by:
3/22/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 3 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,230
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me which mail service you are trying to add?

Please let me know

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Mike, Mac Medic
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