Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I keep getting phone calls from ?? - no identification.
I keep getting phone calls from ?? - no identification. Today I received a copy of a contract from Microsoft. I thought my support came from apple. Also something called Malware tries to reach me. Can… read more
Mohamed Irshad
Mohamed Irshad
Diploma
39 satisfied customers
I bought an iphone 6 I think from Conner and I've been
I bought an iphone 6 I think from Conner and I've been trying to reboot it. He list his passcode and tried but it won't reset, reboot or anything else. So he sold it to me. I've tried thru iTunes but … read more
dilip raju
dilip raju
DIPLOMO
89 satisfied customers
I can't change or add anything to three IPads since they use
I can't change or add anything to three IPads since they use to belong to my nephew who passed away last October. Help … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,536 satisfied customers
I am trying to restore my fathers I pad he doesn't remember
I am trying to restore my fathers I pad he doesn't remember his password ***** Apple ID . He does not use his email nor does he use it so I cannot get any codes to the email. I have the serial number … read more
BobC
BobC
Masters
368 satisfied customers
Re: iPad purchased in 2015. I replaced this one with a newer
re: iPad purchased in 2015. I replaced this one with a newer model and gave old one to a friend. He had no trouble using it until recently when it just locked up. Says password/apple ID incorrect. i h… read more
ManojChaitanya Thiru
ManojChaitanya Thiru
Technical Support Engineer
Intermediate
292 satisfied customers
I already have a iPhone x so I decided to buy another one of
I already have a iPhone x so I decided to buy another one of Facebook. I paid $600 cash. Now I tried to start the phone and it says it needs the original iCloud email or puk code? … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
582 satisfied customers
Im so annoyed I just bought a phone from some and it has an
im so annoyed I just bought a phone from some and it has an apple id on it can find the password ***** the old owner doesn't know it its has an activation lock … read more
Anusha GR
Anusha GR
Technical Engineer
Bachelor's Degree
324 satisfied customers
I bought an iPad for my elderly father and have the receipt
I bought an iPad for my elderly father and have the receipt from Target. Somehow he got it locked up and forgot his Apple ID and password. My mom and dad put his ID and password ***** a notebook and l… read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,536 satisfied customers
Forgot my password and dont know my icloud to unlock my
forgot my password ***** dont know my icloud to unlock my iphone … read more
Justin Johnson
Justin Johnson
Owner
5,521 satisfied customers
This is a problem with Apple I tune giftcards. I purchased
yes. I purchased five 100 dollar cards this moning.and when I go to use them it tells me the card has been redeemed … read more
Justin Johnson
Justin Johnson
Owner
5,521 satisfied customers
We gave my sister an old Apple I4 phone that my son use to
We gave my sister an old Apple I4 phone that my son use to use that still worked but he has updated to newer phones over the years. This phone was purchased in either 2012 or 2013. My sister has used … read more
Cabletech
Cabletech
Computer Networking
941 satisfied customers
In 2012, I purchased two iPads WI-F1 16GB BLACK-USA
In 2012, I purchased two iPads WI-F1 16GB BLACK-USA indicated on the receipt I have in hand. Serial Number DMRJ1NWXDJ8T is on the receipt for my wife's iPad. There is an Activation Lock on the device.… read more
Nhat Nguyen
Nhat Nguyen
Davenport University Instructor
Master's Degree
231 satisfied customers
Purchased apple ipad frpm deceased estate it requires email
purchased apple ipad frpm deceased estate it requires email & oassword … read more
Eric Ewing
Eric Ewing
Senior Engineer
230 satisfied customers
I am helping an elderly friend who has an iPad that was set
I am helping an elderly friend who has an iPad that was set up by his wife, who is now diseased. He would like to activate the device, but does not know under which Apple ID it was set up. His Apple I… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I bought a ipad mini from e-Bay and when I try to activate
I bought a ipad mini from e-Bay and when I try to activate it, it's asking for a icloud user name and password. The seller never mentioned it was Icloud locked and when I questioned him he said that i… read more
Josh
Josh
It Support Specialist
Associate Degree
7,750 satisfied customers
My nephew has an Iphone 4s His friend a 13 year old reset
My nephew has an Iphone 4s His friend a 13 year old reset it and now it is asking for apple id and password XXXXX he already answered with no luck. His apple account was disable for trying it several … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
a friend has a 4S sent as a gift from England to Egypt. He
a friend has a 4S sent as a gift from England to Egypt. He has bought a vodaphone sim for it in Egypt, but it does nothing for him. He has limited English and so has asked me to enquire for him what t… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
I have just bought an 27 inch I mac from an apple dealer in
I have just bought an 27 inch I mac from an apple dealer in the Cayman Islands this is now the old model I am very upset that he knew the new one was coming the same day but was trying to get rid of o… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x