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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8567
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Why am I not able to log into my icoud account? I have just

Customer Question

Why am I not able to log into my icoud account? I have just changed my password. I tried logging in with my new password.
JA: When did you last change your password ***** Apple ID?
Customer: 10mins ago
JA: Did you try resetting through Apple's online account reset tool?
Customer: yes
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: the reason i tried logging into iCloud is because i have a storage problem. need to purchase additional storage. how do i do that
Submitted: 8 months ago.
Category: Mac
Expert:  Richard replied 8 months ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When you fail to sign into your account, what is the exact message you receive?

Please let me know