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I was to get a session with my new computer and I cannot…

Customer Question
I was to get...

I was to get a session with my new computer and I cannot connect to the sight.

Technician's Assistant: What version of iTunes are you using to sync your Apple device?

I do not know. Where do I find that information?

Technician's Assistant: The Mac Technician will be able to walk you through that. When did you last reboot?

A few weeks ago.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Just, How do I connect with a learning session on my new computer.

Submitted: 3 months ago.Category: Mac
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Answered in 4 hours by:
3/21/2018
Mac Support Specialist: syseng, Systems Engineer replied 3 months ago
syseng
syseng, Systems Engineer
Category: Mac
Satisfied Customers: 7,823
Experience: Systems Engineer with over 18 years experience in configuration, integration and troubleshooting
Verified

Hello,

My name is David.

First, please confirm the exact make and model of your new computer.

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