Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Don't know my passcode. IPad. Probably about nine months ago
Probably about nine months ago I tried and then just left it on my desk as I had my computer to access my mail etc. I particularly use the iPad when I travel and I am traveliing this week … read more
Nhat Nguyen
Nhat Nguyen
Davenport University Instructor
Master's Degree
111 satisfied customers
We bought a new I Pad last year but did not set it up, but
We bought a new I Pad last year but did not set it up, but we did enter a password. The pass word number is ***** How can we start over and enter a new password. HELP … read more
Cris
Cris
63 satisfied customers
I cannot remember my "Restrictions Passcode number" and have
I cannot remember my "Restrictions Passcode number" and have been shut out. Could you pl. help me restore this again. Thank you very much … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Can't unlock, iPad was given to me by my son and he can't
can't unlock, iPad was given to me by my son and he can't remember password … read more
Inder
Inder
Bachelor's Degree
37 satisfied customers
I cannot remember my password. I cannot change my password.
For over a week or more, I just keep cancelling because I cannot get into changing it… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I cannot get my apple i pad to open as i do not know the
i cannot get my apple i pad to open as i do not know the apple id or password ***** get into it … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
My iPad is locked. I can't remember to use name and
My iPad is locked. I can't remember to use name and passcode. Very frustrating. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Trying to set up a new iPad for elderly lady. About two
Hello. Trying to set up a new iPad for elderly lady. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I cannot get my new ipad unlocked. I have always had the
I have always had the same one. I bought this new ipad a week ago and I assumed it was the same. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My iPad is "disabled" (?) and asks for my Passcode to
My iPad is "disabled" (?) and asks for my Passcode to re-start. Nobody remembers the Passcode. How do I retrieve old or get new passcode so I can get my iPad back on line? … read more
Tom
Tom
3 years college
642 satisfied customers
My iPad has been locked out by Apple with an activation
My iPad has been locked out by Apple with an activation lock. … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I'm trying to set up my new iPad mini and thought I was all
I'm trying to set up my new iPad mini and thought I was all set. However, I can't sign in now because I apparently am using the wrong “passcode”. I've been locked out for 1 minute! 5 minutes, and now … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
Traded in old iPad last week for a new iPad. New iPad has
traded in old iPad last week for a new iPad. New iPad has activation lock … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My wife's Ipad 2 is locked and stating activation is
My wife's Ipad 2 is locked and stating activation is required. When I enter my passcode the Ipad does not accept it. The four letter circles do not light up when I enter my passcode. Basically I am lo… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I am unable to unlock the screen on my new IPad after having
I am unable to unlock the screen on my new IPad after having set it up and switching it off … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
My Apple ID has been disabled because I cancelled the charge
My Apple ID has been disabled because I cancelled the charge card that was associated with account … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have an iPad with cellular. I want to cancel the ATT
I have an iPad with cellular. I want to cancel the ATT cellular but I forgot my old email address and password. What can I do? … read more
Steve Fishman
Steve Fishman
BA
23 satisfied customers
My Mini Ipad was given to my friend in Vietnam. Last week
My Mini Ipad was given to my friend in Vietnam. Last week one theft entered the home when nobody there and took it away. It contains too many personal important things, including pictures stored in it… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x