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Thank you for contacting JustAnswer.com, my name is ***** ***** I've been a Mac Specialist and Tutor for over 15 years. I will be more than happy to assist you with your support request.
A few questions:
* When you were able to access your Apple ID before this issue, did you have to type in your password ***** then have to complete your sign in with a 6-digit verification code?
* Are you currently signed on more iOS devices or Mac computer/notebook than just your current iPhone?
The information you provide in these few questions, will definitely assist me in working to provide an effective answer to your question.
Thanks, ***** ***** your response.