Ask Mac Questions and Get Answers from Experts ASAP
Hello,Thank you for your question today. My name is ***** ***** I am happy to assist you.From what I see, you forgot your Iphone Passcode, and now you can not log into the Iphone at all. Is that correct?If you forgot your passcode, or if a message says that your device is disabled, follow these steps to remove your passcode.
If you enter the wrong passcode on an iphone six times in a row, you'll be locked out and a message will say that your device is disabled.
First, pick a way to erase your device
Unless you made a backup before you forgot your passcode, there isn't a way to save your device's data. You'll need to erase your device, which deletes all of your data and settings. Choose a way to erase your device so you can remove your passcode:
Let me know the answers to those questions, and I can assist in the best plan of action.
Ok, lets start with these two questions.1) Is it correct that you are not able to log into your iphone at all using your password?
2) Have you every backed up your Iphone using your MAC or PC computer?
I'm sorry, I don't understand what you mean. Can you answer those two questions for me, so that I can properly assist you?1) Is it correct that you are not able to log into your iphone at all using your password?