Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I need a new password. A couple of years ago. .? Can you…

Customer Question
I need a new...

I need a new password

Technician's Assistant: When did you last change your password ***** Apple ID?

A couple of years ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

.?

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Can you just send me a new password?

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 19 minutes by:
3/20/2018
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Mac Question
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago

May I know for which account you need a new password ***** ***** your email account?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I need to reset my Apple user name and password. I had them
Good Afternoon. I need to reset my Apple user name and password. I had them a couple of years ago and never used them and misplaced the info. … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
I recently got an iphone 8. I recently got an iphone8 and am
i recently got an iphone8 and am running the the latest OS update. ive never really backed up my past iphones, but i had tryed a couple times in the past. my problem now is, i want to backup my old iphone 5S which is no problem. the problem is that a couple years ago i appearently did backup one of my phones and set a password. i have no record of my old itunes backup password. i have just backed up the 5S but now i cant restore it to my new iphone 8 because i cant figure out the old password. i need away around this problem. i don't even need a password ***** this. i don't have a privacy issue in my home, its just me and my wife sharing the computer and everything else. can you help me around this problem please … read more
John Castle
John Castle
BSC in Computing Network Management and Design
141 satisfied customers
I just bought an iPad and have forgotten my username and
Hi I just bought an iPad and have forgotten my username and password :-) Can you help me? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a new I Pad--trying to get my Outlook account on
I have a new I Pad--trying to get my Outlook account on here. IT's not accepting the password ***** have--the options to send me a code have all changed--new email, and new phone no. How do I change e… read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
A few hours ago I edited my apple id and removed an expired
A few hours ago I edited my apple id and removed an expired credit card as I don't purchase iTunes or apps. I then tried to login again to verify which devices are listed for me and answered both secu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Have reset password for, but it never lets me in. This has
Have reset password ********@******.***, but it never lets me in. This has been happening for a couple of days … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I got up a week or so ago and found my IPad to be locked. I
Hi, I got up a week or so ago and found my IPad to be locked. I got it for Christmas about 3 years ago and all my passwords are stored in the Ipad. I took it to work to see if our IT guy could help an… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
A couple months ago, my i pad refreshed its self. I have had
A couple months ago, my i pad refreshed its self. I have had problems with passwords ever since. I am trying to reset my password. but my cell phone is down. i know my security questions and get a lin… read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
A couple months ago, my i pad refreshed its self. I have had
A couple months ago, my i pad refreshed its self. I have had problems with passwords ever since. I am trying to reset my password. but my cell phone is down. i know my security questions and get a lin… read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
I need a new password for my apple id. A couple o years ago.
I have been without my apple password ***** about three weeks now and have tried a few techs but they haven,t been able to fix it… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
My sister gave me this tablet and set it up. I lost the
My sister gave me this tablet and set it up. I lost the information for my correct password ***** I had to move. Now Gmail will not let me do anything even when I try a new password. … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
MY PROBLEM IS I WAS GIVEN A COUPLE YEARS AGO AN IPAD FOR
HI GOOD AFTERNOON, MY PROBLEM IS I WAS GIVEN A COUPLE YEARS AGO AN IPAD FOR CHRISTMAS,FORGET THE APPLE ID AND PASSWORD ***** CAN I DO,MY IPAD IS LOCKED BY MISTAKE MY GRANDSON TOUCH IT NEED HELP TO GET… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
It started when I gat a notice that my Apple ID was being
it started when I gat a notice that my Apple ID was being disabled. 'apple was charging me 12 a month for showtime. I didn't ask too it nor did I want tilt, that is when the Apple ID was disabledl … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I am locked out of my i-tunes apple app account and they are
I am locked out of my i-tunes apple app account and they are sending reactivation to an e-mail account that has been active for a couple years, how can I unlock account and reset password?? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I am trying to rent a movie on Apple TV. I have put in my
I am trying to rent a movie on Apple TV. I have put in my Apple ID and the code that was sent to me, but it just keeps going back to sign in again. … read more
Jon
Jon
Bachelors Degree
701 satisfied customers
Good Morning About an hour or so ago, I got a message that
Good Morning: About an hour or so ago, I got a message that I needed to get a couple of new features of Finder. But first it needed me to sign into Finder. Using my Apple Id password XXXXX wouldn't le… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
I cannot send e-mails with my g-mail account. The just sit
I cannot send e-mails with my g-mail account. The just sit in send box and when I try to send I get a message to put in password. I put in password XXXXX thought I used years ago when i set up g-mail … read more
Mike
Mike
Mac Medic
8,567 satisfied customers
I just got an iphone yahoo! But I went to itunes to set it
I just got an iphone yahoo! But I went to itunes to set it up for app to be downloaded and it says there is a account in my e-mail. I set it up a couple of years ago for my nano. I do not know the pas… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x