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I need to recover my Apple ID. They said that M\my apple ID
They said that M\my apple ID would be ready today. It was about 2 weeks ago. Actually I changed my Apple ID about a couple of years ago but it didn't work. Then I tried again a couple of weeks ago with a change of password ***** then I tried to change the password ***** that and that worked about 5 days ago. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,005 satisfied customers
I need to reset my Apple user name and password. I had them
Good Afternoon. I need to reset my Apple user name and password. I had them a couple of years ago and never used them and misplaced the info. … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
819 satisfied customers
I recently got an iphone 8. I recently got an iphone8 and am
i recently got an iphone8 and am running the the latest OS update. ive never really backed up my past iphones, but i had tryed a couple times in the past. my problem now is, i want to backup my old iphone 5S which is no problem. the problem is that a couple years ago i appearently did backup one of my phones and set a password. i have no record of my old itunes backup password. i have just backed up the 5S but now i cant restore it to my new iphone 8 because i cant figure out the old password. i need away around this problem. i don't even need a password ***** this. i don't have a privacy issue in my home, its just me and my wife sharing the computer and everything else. can you help me around this problem please … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,005 satisfied customers
I just bought an iPad and have forgotten my username and
Hi I just bought an iPad and have forgotten my username and password :-) Can you help me? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,908 satisfied customers
I have a new I Pad--trying to get my Outlook account on
I have a new I Pad--trying to get my Outlook account on here. IT's not accepting the password ***** have--the options to send me a code have all changed--new email, and new phone no. How do I change e… read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
A few hours ago I edited my apple id and removed an expired
A few hours ago I edited my apple id and removed an expired credit card as I don't purchase iTunes or apps. I then tried to login again to verify which devices are listed for me and answered both secu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,894 satisfied customers
Have reset password for, but it never lets me in. This has
Have reset password ********@******.***, but it never lets me in. This has been happening for a couple of days … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,894 satisfied customers
I got up a week or so ago and found my IPad to be locked. I
Hi, I got up a week or so ago and found my IPad to be locked. I got it for Christmas about 3 years ago and all my passwords are stored in the Ipad. I took it to work to see if our IT guy could help an… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,908 satisfied customers
A couple months ago, my i pad refreshed its self. I have had
A couple months ago, my i pad refreshed its self. I have had problems with passwords ever since. I am trying to reset my password. but my cell phone is down. i know my security questions and get a lin… read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
A couple months ago, my i pad refreshed its self. I have had
A couple months ago, my i pad refreshed its self. I have had problems with passwords ever since. I am trying to reset my password. but my cell phone is down. i know my security questions and get a lin… read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
I need a new password for my apple id. A couple o years ago.
I have been without my apple password ***** about three weeks now and have tried a few techs but they haven,t been able to fix it… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
MY PROBLEM IS I WAS GIVEN A COUPLE YEARS AGO AN IPAD FOR
HI GOOD AFTERNOON, MY PROBLEM IS I WAS GIVEN A COUPLE YEARS AGO AN IPAD FOR CHRISTMAS,FORGET THE APPLE ID AND PASSWORD ***** CAN I DO,MY IPAD IS LOCKED BY MISTAKE MY GRANDSON TOUCH IT NEED HELP TO GET… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,890 satisfied customers
It started when I gat a notice that my Apple ID was being
it started when I gat a notice that my Apple ID was being disabled. 'apple was charging me 12 a month for showtime. I didn't ask too it nor did I want tilt, that is when the Apple ID was disabledl … read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
I am locked out of my i-tunes apple app account and they are
I am locked out of my i-tunes apple app account and they are sending reactivation to an e-mail account that has been active for a couple years, how can I unlock account and reset password?? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
983 satisfied customers
I am trying to rent a movie on Apple TV. I have put in my
I am trying to rent a movie on Apple TV. I have put in my Apple ID and the code that was sent to me, but it just keeps going back to sign in again. … read more
Jon
Jon
Bachelors Degree
872 satisfied customers
Good Morning About an hour or so ago, I got a message that
Good Morning: About an hour or so ago, I got a message that I needed to get a couple of new features of Finder. But first it needed me to sign into Finder. Using my Apple Id password XXXXX wouldn't le… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I cannot send e-mails with my g-mail account. The just sit
I cannot send e-mails with my g-mail account. The just sit in send box and when I try to send I get a message to put in password. I put in password XXXXX thought I used years ago when i set up g-mail … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I just got an iphone yahoo! But I went to itunes to set it
I just got an iphone yahoo! But I went to itunes to set it up for app to be downloaded and it says there is a account in my e-mail. I set it up a couple of years ago for my nano. I do not know the pas… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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