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I no longer have an icon to click on to access my iTunes…

Customer Question
I no longer have...

I no longer have an icon to click on to access my iTunes account

Technician's Assistant: When did you last change your password ***** Apple ID?

Maybe a year ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No idea how to do that when there's no icon to click on

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not yet . . .

Submitted: 4 months ago.Category: Mac
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Answered in 5 minutes by:
3/20/2018
Mac Support Specialist: FRAN, Mac Support Specialist replied 4 months ago
FRAN
FRAN, Mac Support Specialist
Category: Mac
Satisfied Customers: 267
Experience: IT Support
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question today. I apologize for the extended wait time you've experienced, I've just received your question. And would like to assist you with your question.

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Mac Support Specialist: FRAN, Mac Support Specialist replied 4 months ago

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Mike
Mike, Mac Medic
Category: Mac
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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