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I'm having trouble with access to my email because password
I'm having trouble with access to my email because password ***** been forgotten for years it operated without password ***** i transferred to another apple I pad and now it's requesting password. … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
825 satisfied customers
I'm traveling and it was time to renew my password. Now I'm
I'm traveling and it was time to renew my password. Now I'm locked out of my phone because I don't remember the password ***** ended up using. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
How can I change my apple password? Don't think I ever
No. I'm 80 and don't know much about these things. Recently I got a message “Your Apple ID and phone number are now being used for iMessage on a new phone”. I got the 8 about a month ago. Apple sent me to Supportteq earlier this eve — they are selling an expensive service I don't honk I need. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
I have an IPad and an IPhone that both have just started not
I have an IPad and an IPhone that both have just started not sending e-mails. I can receive but not send. I called Comcast and we reset everything and they gave up. They said to contact Apple. … read more
Robert M.
Robert M.
Bachelor's Degree
3,571 satisfied customers
My email app on my iPhone 6 will not allow me to send only
my email app on my iPhone 6 will not allow me to send only receive. Spoke to comcast (mail service) and they tested all and said it was probably the app on my phone … read more
arsufi2002
arsufi2002
Bachelor's Degree
1,276 satisfied customers
My Apple iPad will not get my comcast mail but it updates on
My Apple iPad will not get my comcast mail but it updates on my apple I phone. I have matched all the setting on iPad and iPhone and they are the same. Same internet connection. I get my gmail on iPad… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Somehow I think my Samsung downloaded a Cloud file and now
Somehow I think my Samsung downloaded a Cloud file and now I can't get my MAC emails on my me.com account… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
I am not getting all my e-mails on my I-Mac which is using
I am not getting all my e-mails on my I-Mac which is using Outlook. This computer was purchased in Sept. 2011 and I find junk e-mails from that month, but none from later. I recently checked on an ord… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Im working on an older Mac using System 9.2.2. I just got
I'm working on an older Mac using System 9.2.2. I just got a Comcast acct. and am trying to access my email using Eudora v5.1 for Mac. I have the outgoing address as: mail.comcast.net and the incoming… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I use a Mac OS X 10.6.5 with Mac Mail. This morning I kept
I use a Mac OS X 10.6.5 with Mac Mail. This morning I kept getting Pop Up asking me to verify my password. After several failed attempts at inputting my password, I called my Comcast and, with their h… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I recently moved, and set up a new account with Comcast. Now
I recently moved, and set up a new account with Comcast. Now I can no longer access my gmail account. How do I get it back?… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hi, Im using the apple mail program on my Mac desk top and
Hi, I'm using the apple mail program on my Mac desk top and my Ibook pro, both are within three years old. I can't send mail. it keeps telling me one thing about the way I'm set-up for outgoing mail, … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
The Mac I am using is a PowerBook. Its about 5 or 6 years
The Mac I am using is a PowerBook. It's about 5 or 6 years old. Mac OS X Version 10.4.11 667 MGz Power PC G4 768 MB SDRAM Startup Disk PowerBook HD I sent an email to the Chamber of Commerce with a qu… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
must re-set outgoing port on my mac since Comcast suspects
must re-set outgoing port on my mac since Comcast suspects someone got into my mail server to send spam...so they disconnected my outgoing service and do not know how to reconnect...or tell me how to … read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
On my imac I cannot receive my email...I can go on the internet
On my imac I cannot receive my email...I can go on the internet and send email, but as of yesterday, can't receive it...the server error encountered was mail. comcast.net on port0 timed out....I calle… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I am unable to receive mail but I can send it. I get the following
I am unable to receive mail but I can send it. I get the following message: There may be a problem with the mail server or network. Check the settings for account “Comcast” or try again. The server er… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
I have used Thunderbird for my email for several months. Recently
I have used Thunderbird for my email for several months. Recently I have been off the computer for 3 weeks. Today I went to use Thunderbird and could not receive or send my emails. My service provider… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
Have Mac Mail 2.1.3 on a G5 with OS X 10.4.11 hooked up to
Have Mac Mail 2.1.3 on a G5 with OS X 10.4.11 hooked up to Comcast modem. Worked fine. Now it will only receive and will not send. Checked the smtp.comcast.net port at 587, and worked with comcast non… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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