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I’d been charge 2 times on my debit card. IOS. First time…

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Hello I’d been charge...

Hello I’d been charge 2 times on my debit card

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

IOS

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

First time that I’ve know of

Submitted: 5 months ago.Category: Mac
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Answered in 44 minutes by:
3/20/2018
Mac Support Specialist: Jon, Mac Enthusiast replied 5 months ago
Jon
Jon, Mac Enthusiast
Category: Mac
Satisfied Customers: 817
Experience: Data Systems Analyst for a School District
Verified

Hello, my name is ***** ***** thank you for your question. I am reviewing it now and will reply again in a moment.

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Mac Support Specialist: Jon, Mac Enthusiast replied 5 months ago

You can visit http://reportaproblem.apple.com/ and sign in with your apple id and password. Then you can find the item you are speaking of and then choose the problem. In this case it sounds like you would choose "I didn't authorize this purchase".

You can also reference this for more information https://support.apple.com/en-us/HT204084

I have personally done this before and was refunded the amount.

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