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It is locked my IPad don't know the password not sure about
It is locked my IPad don't know the password ***** sure about the Apple ID can you help me please … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,842 satisfied customers
I upgraded phones and when it was deactivated, it asked for
I upgraded phones and when it was deactivated, it asked for an Apple ID. The phone was a 5 and I do not remember the the Apple ID. I have the password ***** it u locks with my thumb. I have 5 years of… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,713 satisfied customers
I tried to open my iPad and received a screen saying
I tried to open my iPad and received a screen saying activation Lock. It asked for my Apple ID and password ***** were used to set up this ipad. I purchased this iPad, July 4 2012, and have the origin… read more
John T. F.
John T. F.
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Two Decades Field Experience
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I found this i pad air. it has an activation lock message.
i found this i pad air. it has an activation lock message. how do i erase the lock so i can use the device? … read more
Jon
Jon
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I have a whole lot of Apple ID's with different passwords
I have a whole lot of Apple ID's with different passwords and I don't know any of them so I'm lock out of my iPad can you help? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
808 satisfied customers
I HAVE A MINI IPAD WHICH HAS ACTIVATION LOCK. IT TELLS ME TO
I HAVE A MINI IPAD WHICH HAS ACTIVATION LOCK. IT TELLS ME TO ENTER MY CLOUD PASSWORD ***** I CANNOT REMEMBER THE CLOUD PASSWORD. COULD YOU PLELASE GIVE ME SOME INSTRUCTIONS ON HOW TO USE MY MINI IPAD.… read more
TD White
TD White
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My computer was hacked and I lost Skype..on my iPad I tried
My computer was hacked and I lost Skype..on my iPad I tried several limes to sign in and tried different new passwords..finally just created a new Skype Account but of course it does not show my conta… read more
Richard
Richard
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IT Manager, Consultant
14,713 satisfied customers
I helped a friend of mine set up her ipad and wrote down her
I helped a friend of mine set up her ipad and wrote down her password ***** her. Her kids use it for school a lot. She is mexican and doesnt understand a lot when it comes to this. Well her kids were … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,842 satisfied customers
I was on a truck website this morning and I touched the
I was on a truck website this morning and I touched the screen to go to another page, and my apple ipad screen said Activation Lock. I have forget my password ***** this device. Is there a way to unlo… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,781 satisfied customers
After a recent update my iPad is asking for a passcode and I
After a recent update my iPad is asking for a passcode and I have never set one up. … read more
Ashik
Ashik
Master's Degree
9,366 satisfied customers
Since downloading your last update I have been locked out.
Since downloading your last update I have been locked out. Everything that has been suggested by your tech's has not worked. It keeps asking for a password ***** I don't have one, everything was set u… read more
Jon
Jon
Bachelors Degree
848 satisfied customers
My ipad has locked me out. i need help in the activation to
My ipad has locked me out. i need help in the activation to get into it. i all have an apple macbook and an iPhone. i just reset my apple password ***** nothing seems to work on the old iPad. I have t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,713 satisfied customers
I was on my iPad and I don't know if I hit something but now
I was on my iPad and I don't know if I hit something but now all I get is this Activation Lock on my screen. I've tried every ID and password ***** I have and nothing is working. Can I get a new ID and password? … read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
22,781 satisfied customers
I'm trying to sign up . They want the Apple ID that I
I'm trying to sign up for Netflix. They want the Apple ID that I originally signed up with years ago. I had been a Netflix customer, then let my contract laps. I don't remember my passed Apple IDs. Is… read more
Richard
Richard
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IT Manager, Consultant
14,713 satisfied customers
Both my ipad and iphone display the incorrect Apple id.
Both my ipad and iphone display the incorrect Apple id. Pretty annoying because every time I go to type an email a little box pops up stating: Apple ID verification Enter the password ***** (incorrect… read more
Ashik
Ashik
Master's Degree
9,366 satisfied customers
Tx response. Unfortunately the recommended steps which we
Hi, tx for ur response. Unfortunately the recommended steps which we took on several occasions are not working. What steps should we take next? Looking forward.… read more
Ashik
Ashik
Master's Degree
9,366 satisfied customers
I updated my sons iPad with the latest upgrade it asked me
I updated my sons iPad with the latest upgrade it asked me to complete iPads id and password ***** iCloud use as i hadn't used these before uses what i use on mine didn't work now it is asking me for … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,781 satisfied customers
My Facebook account on my ipad won't open but it will on my
My Facebook account on my ipad won't open but it will on my iPhone. I followed instructions to reinstall. How do I reopen my original page?… read more
Randy IT Tech
Randy IT Tech
3,527 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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